ACE Travel Assistance Program

Brandeis University has contracted with ACE USA and Europ Assistance to provide worldwide travel assistance to all study abroad participants. Europ Assistance USA is a global assistance leader established in 1963 that offers robust services through 850,000 service providers located all over the globe.

Download the program details here.

In addition to the coverage provided by your health insurance, ACE has arranged with Europ Assistance USA to provide Brandeis students studying abroad with access to its network of travel services around the world. These include:

  •  Medical Assistance: referral to a doctor or medical specialist; medical monitoring while hospitalized; emergency medical evacuation to proper medical facilities; and medically-necessary repatriation and return of mortal remains. 
  • Personal Assistance: pre-trip medical referral information; emergency medication; embassy and consular information; lost document assistance; emergency cash advances; translation services; emergency referrals to legal assistance. 
  • Travel Assistance: emergency travel arrangements; 
  • Security Assistance: crisis hotline; on-the-ground security assistance; access to secure, web-based system for tracking global threats and health- or location-based risk intelligence

The coverage provided by ACE is meant to be a supplement to the policies, procedures, and support mechanisms offered by your study abroad program. While ACE does offer travel, medical, and security services, it is NOT health insurance. Brandeis requires all students participating in study abroad to maintain health insurance coverage that meets the standards set forth by the university.

Please visit the ACE website for more information: