Nance Goldstein

Areas of Expertise

Healthcare Organizations and Workforce Issues; Organizational Development and Performance; Leadership; Information Technologies and Their Effects on Work, Skills, Employment and Organizations

Email: nance@brandeis.edu

Current Project

Research shows that employees satisfied with their jobs stay longer with their employers and improve organizational performance.  Interviews with healthcare executives will identify why they don’t invest in their highly diverse workforce despite crippling clinician shortages. Results will inform action-research to train and assess employees at all levels in leadership skills.

Biography

Nance Goldstein enables individuals and organizations to improve their performance by improving their leadership and collaboration skills in working with diverse partners. Leadership now demands all of us adapt to continual change, particularly more diverse partners and technologies. Her results-oriented training and research focus on essential leadership skills - communication, collaboration and conflict resolution. Previous workshop participants include – Boston Society of Architects, Women in Technology International, Women in Management, Harvard University, and IEEE-Boston software managers.

Harvard University’s Radcliffe Institute for Advanced Study selected her as a Fellow. The National Science Foundation commissioned her to examine how using information technology (IT) for remote work affects employment and working conditions. An industrial economist, her research explores how IT investment alters organizations, skills and jobs and the organizational effects of workforce investment. She publishes in academic journals - Cambridge Journal of Economics, International Journal of Applied Economics, Academy of Management Conference Proceedings, and books, as well as business press: WITI’s Strategist, Boston Women’s Business, and Insight. She is also an economics professor at University of Southern Maine.

Education

Ph.D., University of London

M.Sc., University of London

B.A., Tufts University

Representative Publications

Goldstein, Nance.  “IT at Work: Information Technologies and Remote Working in The US.”  National Science Foundation (2003).

Goldstein, Nance.  “The Promise of Clinical IT Systems? Implications for Practice from Qualitative Research.”  Paper presented at the Academy Health Annual Research Meeting: Conference Proceedings, 2007.

Links

Curriculum Vitae

CSTED Science and Techonology Policy Program Reports