In case of emergency

For on-campus emergencies, call 6-3333.

Public Safety will send an officer and the Brandeis Emergency Medical Corps (BEMCo) to assist you.

For off-campus emergencies, call 911.

Need help now? To reach the Crisis Text Line, a culturally sensitive emergency resource: Text START to 741-741 or call 1-800-273-TALK (8255).

Another emergency resource: Good Samaritans, 877-870-4673, call or text 24/7.


For emergency consultations after hours, call 781-736-3785 to reach our 24-hour answering service.

How to Reach Us

Making an Appointment

If you are interested in being seen at the BCC, please call 781-736-3730 or stop by during business hours to schedule a brief assessment. During the regular academic year, starting October 30, 2017, the BCC is open for appointments Monday-Friday, 8am-12pm and 1pm-6pm, with additional hours on Monday and Thursday from 6-8pm. The front office is open from 8:45am-12pm and 1-4:45pm, with additional hours on Monday and Thursday to 8pm. When you come for your brief assessment session, please arrive 1 hour in advance to complete registration paperwork. Bring your relevant medical and psychiatric history with you, as well as a copy of your insurance card. At your brief assessment, you will meet with a clinician who will discuss your needs, and recommendations will be made for your treatment. All students who are interested in receiving medication through the BCC also need to be engaged in therapy and should follow the same process for scheduling an initial brief assessment. During the regular academic year, if your need is urgent and you need to be seen before your scheduled assessment, you may present for urgent care hours which are held Monday-Friday at 11am and again at 3 pm, with an additional hour at 6pm on Mondays and Thursdays. We ask that you arrive 30 minutes early for urgent care hours to register.

If you are under 18 years of age, we need a parent’s permission to treat you.  Please have a parent fill out the Consent to Treat Form and fax it to the Counseling Center before your evaluation appointment.

Urgent Care

If your need is urgent during the regular academic year, we offer Urgent Care Hours, Monday-Friday at 11am and again at 3pm, with an additional hour at 6pm on Mondays and Thursdays. Our urgent care hours are intended for students confronting serious mental illness, current or recent traumatic crises, and life-threatening circumstances. The Urgent Care Assessment Form can be helpful to look at if you are trying to determine if you are needing urgent care. If your circumstances don’t warrant urgent care, but you are feeling that you could use an evaluation at the next available evaluation time, we can accommodate that. If you are not already a client at the BCC we need you to come about 30 minutes ahead of time to register if you come for Urgent Care. Once you have your urgent care appointment, you will still need to come back for an intake appointment in order to receive recommendations about the type of services that will best meet your needs.

Regarding Medication

Our policy is that students receiving medication through the BCC need to be engaged in regular, ongoing therapy. Recommendations for the type and frequency of therapy are made following an initial intake at the BCC with one of our intake clinicians. We see therapy as primary and our psychiatry services as an additional support that may be beneficial for certain individuals once they are engaged in regular therapy. For students who are primarily requesting medication, we suggest finding a local psychiatrist and are happy to suggest names of local prescribers. If you have a strong relationship with a psychiatrist from home, we recommend that you consider continuing with that provider while here at Brandeis. If you are prescribed medication for ADHD and would like to have a psychiatrist at Brandeis prescribe, you will need to have an up-to-date neuropsychological assessment that has determined that you have ADHD. Please bring a copy of the test report to your brief assessment appointment or have it faxed to the BCC.

We will be closed on the following dates:

Labor Day Monday, September 4, 2017
Rosh Hashanah Thursday, September 21, 2017
Columbus Day Monday, October 9, 2017
Thanksgiving Week Thursday, November 23 - Friday, November 24, 2017
Christmas Day Monday, December 25, 2017
New Year's Day Monday, January 1, 2018
Martin Luther King Jr. Day Monday, January 15, 2018
President's Day Monday, February 19, 2018
Good Friday Friday, March 30, 2018
Patriot's Day Monday, April 16, 2018
Memorial Day Monday, May 28, 2018

The Center will be closed from 12/25/17 through 1/1/18.

Location and Mailing Address

The Brandeis Counseling Center is located in Mailman House, near Public Safety but even closer to the pedestrian bridge that crosses South Street.

Get directions to our office and the Brandeis campus.

Brandeis University
Counseling Center, MS 061
415 South Street
Waltham, MA 02453

(781) 736-3730 (non-urgent email)