Contact Us

To request technical support or request MicroStrategy training, email to datawarehouse@brandeis.edu.

Getting Help


The Data Warehouse Team

You can always direct questions to the Data Warehouse Team. We can handle most issues, and if don't have the answer we can connect with other resources to get you an answer.

Sending an email to datawarehouse@brandeis.edu will generate a ticket in the Brandeis University ServiceDesk system. Several team members monitor this area so if one person is away from the office, another can pick up the ticket and run with it.

The MicroStrategy Support Website

We urge all creator level users to sign up to create a MicroStrategy user account for free. With this account you have access to the large knowledge base as well as a very active user community forums.

Creator Resources on Brandeis Network

We are constantly updating our space on the Brandeis Knowledge Base.  Follow this link to view articles we have posted.

Additional resources are available to creator level users on the Brandeis network. To access them, copy and paste this string into Windows Explorer:

\\omega\lts-datawarehouse-software\MicroStrategy Creator Resources