Departments/ProgramsThe Heller School for Social Policy and Management
DegreesHarvard University, Ph.D.
Massachusetts Institute of Technology, B.S.
ProfileJohn Carroll PhD, is Visiting Scholar for Research and Development at the Relational Coordination Research Collaborative, Heller School, Brandeis University, and is Professor of Organizational Behavior at MIT Sloan School of Management and Co-Director of the MIT Lean Advancement Initiative. He has published four books and numerous articles in several areas of social psychology and organization studies. His research focuses on individual and group decision-making, the relationship between cognition and behavior in organizational contexts, and the processes that link individual, group, and organizational learning. Current projects examine organizational safety issues in high hazard industries such as nuclear power, aerospace, and health care; the focus of his work in these projects includes leadership, self-analysis and organizational learning, safety culture, communication, and systems thinking.
As a visiting scholar, Dr. Carroll will make available his insights into research methodology, lean/process improvement and safety culture for members of the Heller community to apply to their areas of interest - healthcare; behavioral health; international health; children, youth and family policy; sustainable development; and assets and inequalities. Professor Carroll has consulted to several organizations in the nuclear power industry on issues of operations, management, and safety culture. He teaches in the MIT-BP Operations Academy on issues of group decision-making, organizational learning, and process safety. He also advises Sloan MBA teams conducting analyses of organizations undergoing change as part of the Organization Processes course.