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Help Desk

helpdesk

The Help Desk at Brandeis International Business School (IBS) provides a friendly and personalized environment while attending to your technology support needs. Whether a student, faculty or staff member, or even a visitor to the school, we are here to provide you with the expertise you need to ensure your experience is a positive one.

Our staff fully supports and maintains all school-related technology, including computers and peripherals related to the student computer cluster, classrooms, meeting rooms and the Bloomberg Lab. Our full-time staff and student employees come from diverse cultural and technological backgrounds.

The Help Desk is located in the Sachar International Center, Suite 102. 


Support offered:

  • Operating System Support (Microsoft Windows, Apple OSX)
  • Software Support (Installations, Removal, Repair)
  • Virus, Malware and Spyware Removal
  • System Backups
  • General System Cleanings
  • Training & Support (Classroom/Meeting Room Technology & Peripherals)
  • Best Practices in General Computer Use