"The High Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition"

A select group of organizations achieve levels of performance that put their rivals to shame.  The secret to their success?  Their are able to create and sustain  so fast, broad based, and long lasting that they pass milestones on quality, productivity, reliability, and agility before anyone else can catch up.  As as result, they develop sustainable competitive advantage even in the absence of favorable market structure.

This presentation will focus on these 'high velocity organizations' manage complex work, and develop and engage people so they can run the field.

Bio:

Steven J. Spear is a Senior Lecturer at the MIT Sloan School of Management, and is a Senior Fellow at the Institute for Healthcare Improvement.  His book, The High Velocity Edge, has won numerous awards including the Philip Crosby Medal from the American Society for Quality (ASQ) in 2011.
 
Spear is an internally-recognized expert about leadership, innovation, and operational excellence, and he is an authority on how select companies—in high tech and heavy industry, design and production, manufacturing and services—generate unmatchable performance by converting improvement and innovation from the rare kiss of inspiration to repeatable, broad-based, skill-based disciplines. 
 
Spear's research has been exceptionally well acknowledge with five Shingo Prizes and a  McKinsey award from Harvard Business Review.  Spear’s “Decoding the DNA of the Toyota Production System” and “Learning to Lead at Toyota,” are part of the lean manufacturing canon.  His “Fixing Healthcare from the Inside, Today” and articles in Annals of Internal Medicine and Academic Medicine have been on the forefront in health care improvement.  He has contributed to the Boston Globe and New York Times, has appeared on Bloomberg TV and radio, CBS, and elsewhere. His clients have included well-known corporations like Intel, Lockheed Martin, Intuit, Novelis, Alcoa, General Electric, Memorial Sloan Kettering, and Beth Israel Deaconess Medical Center. 
 
Among other accomplishments, Spear helped the Pittsburgh Regional Healthcare Initiative create its 'Perfecting Patient Care System.'  That has been credited with eliminating horrible complications like central line infections and thereby improving care quality while reducing cost.  The Alcoa Business System, which he helped design and launch, is regularly credited with hundreds of millions of dollars in annual savings.  Other clients have dramatically compressed time and cost for marketing processes, new product development and software design.