Technology Resources

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Contact IBS Technology

Technical Support & Facilities Administration

José Rosa
Coordinator of Technology & Facilities
jrosa@brandeis.edu
781.736.8554

Classroom & Media Services

Robert Trombino
Media Services Specialist
trombino@brandeis.edu
781.736.4849

Systems Support & Technology Planning

Steve Knowles
Assistant Director of Systems & Integrated Technology
sknowles@brandeis.edu
781.736.8543

Academic & Research Technology

Jason Bernard
Assistant Director of Academic Technology
jbernard@brandeis.edu
781.736.4740

Frequently Asked Questions


question Where can I go for problems with my Campus Card (ie- card won't work when I swipe it through the card reader, etc)?

answer Contact the campus card office by using the following methods: http://www.brandeis.edu/services/campuscard/ (781) 736-4230 campuscard@brandeis.edu Kutz Hall, Ground Floor Mon-Fri 9-4

question How do I add Who Cash to my campus ID card?

answer Go to Kutz Hall to add money to your card.

question Does IBS Technology sell technology equipment?

answer IBS Technology does not generally sell equipment or software, however at times some items may become available for sale. The IBS Technology Department will contact students via email or flyers if items become available.

question Does the Technology Office give out software like Microsoft Office or Adobe Acrobat?

answer Any software that must normally be purchased such as Office or Photoshop must be purchased outside of the technology office, however items that are downloadable can be picked up online. A full list of available software can be found here.

question Does IBS' Technology Department repair computers?

answer We can fix most software issues, but hardware issues should be addressed by LTS Repair Shop; located in the basement of Feldberg.

question Can I borrow equipment from the Technology Department; cameras, lap-tops, phones, etc.?

answer Students are able to sign out certain types of technology; cameras and phones. Only staff and faculty have the ability to borrow lap-tops for business-related use.

question Where are the Brandeis Help Desks located?

answer There is one in Shapiro, Feldberg, and Goldfarb Library.

question Where is the IBS Help Desk located?

answer The IBS Help Desk is located in the Sachar International Center, Room 102.

question Does IBS technology assist with web site design and creation?

answer IBS technology will provide assistance for faculty and student club sites only.

question Can students reserve rooms?

answer Yes, but space is limited. They must reserve them through the Student Services Office.

question How can I purchase STATA?

answer You can purchase STATA, for a discounted rate, here. After you place your order, you will be contacted within 48 hours with pick-up instructions.

question Where can I go to purchase business cards (students only)?

answer Business cards can be purchased through the Career Services department.

question Where do I go if the IBS cluster copier/printers are out of paper?

answer See Rob in the IBS technology office.

question Where do I go if my printer runs out of toner (Faculty Only)?

answer Economics faculty should contact Reetu Sharma or Karen Muise. IBS faculty should contact the IBS Technology Office for toner only.

Request Technology Help

Email Us: ibstechnology@brandeis.edu
Call Us:   781-736-4853 (ext. 64853) 
Online Help Request Form

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