Technology Resources

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Contact IBS Technology

Technical Support & Facilities Administration

José Rosa
Coordinator of Technology & Facilities
jrosa@brandeis.edu
781.736.8554

Classroom & Media Services

Robert Trombino
Media Services Specialist
trombino@brandeis.edu
781.736.4849

Systems Support & Technology Planning

Steve Knowles
Assistant Director of Systems & Integrated Technology
sknowles@brandeis.edu
781.736.8543

Academic & Research Technology

Jason Bernard
Assistant Director of Academic Technology
jbernard@brandeis.edu
781.736.4740

Computer Support

Welcome to the IBS Help Desk Services Information Page


The Help Desk at the Brandeis International Business School provides a friendly and personalized customer service experience coupled with the expertise you need to ensure your technology needs 

Whether a student, faculty or staff member within the community, or a visitor to the school, IBS Technology Office staff members are here to serve you and ensure that your technology-based IBS experience is 

Whether a student, faculty or staff member within the community, or a visitor to the school, the IBS Technology Office is here

Our full-time staff and part-time student employees at the IBS Technology Office come from diverse backgrounds, both in culture and technological background. Each of the items listed below are only a small number of the total knowledge and expertise our department has to offer. 

  • Operating System Support (Microsoft Windows, Apple OSX)
  • Software Support (Installations, Removal, Repair)
  • Virus, Malware and Spyware Removal
  • System Backups
  • Cookies/Cache and other General System Cleaning
  • Training & Support
  • Best Practices in General Computer Use & Information Assurance
  • Hardware Recommendations & Purchasing Assistance

In addition to the general services you can expect from the IBS Technology Office, our staff also fully supports and maintains all IBS-related technology including computers and peripherals related to the student computer cluster, classrooms, meeting rooms, research systems and the Brandeis International Business School Bloomberg Lab.

Business Hours
Monday-Thursday | 8:00am-8:00pm
Friday | 8:00am-5:00pm
Saturday-Sunday | Closed
Hours of operation may vary during Brandeis sanctioned breaks, holidays, and summer schedules.

Request Technology Help

Email Us: ibstechnology@brandeis.edu
Call Us:   781-736-4853 (ext. 64853) 
Online Help Request Form