Where is the IBS Help Desk located?

 The IBS Help Desk is located in the Sachar International Center, Room 102.

 Where can I go for problems with my Campus Card (ie- card won't work when I swipe it through the card reader, etc)?

 Contact the campus card office by using the following methods: http://www.brandeis.edu/services/campuscard/ (781) 736-4230 campuscard@brandeis.edu Kutz Hall, Ground Floor Mon-Fri 9-4

 How do I add Who Cash to my campus ID card?

 Visit the Campus Card Office at Kutz Hall. Need a map? 

 Does IBS Technology sell technology equipment?

 IBS Technology does not generally sell equipment or software, however when items do become available, we will notify students via email and flyers.

 Does IBS Technology give out software like Microsoft Office or Adobe Acrobat?

 Unfortunately, IBS Technology does not provide students with computer software. We do however offer access to many software packages in the IBS Computer Cluster. Alternatively, you can purchase software through the University by following this link.

 Does IBS' Technology Department repair computers?

 We can fix most software issues, but hardware issues should be addressed by LTS Repair Shop; located in the Goldfarb Library.

 Can I borrow equipment from the Technology Department; cameras, lap-tops, phones, etc.?

 Students are able to sign out certain types of technology; cameras. presenters and conference phones. Only staff and faculty have the ability to borrow lap-tops for business-related use.

 Where are the Brandeis Help Desks located?

 There is one in Shapiro, Feldberg, and Goldfarb Library.

 Does IBS Technology assist with web site design and creation?

 IBS Technology does not develop or support websites outside of the main IBS Website.

 Can students reserve rooms?

 Yes, but space is limited. They must reserve them through the Student Services Office.

 How can I purchase STATA?

 You can purchase STATA, for a discounted rate, here. After you place your order, you will be contacted within 48 hours with pick-up instructions.

 Where can I go to purchase business cards (students only)?

 Business cards can be purchased through the Career Services department.

 Where do I go if the IBS cluster copier/printers are out of paper?

 See Rob in the IBS technology office.

 Where do I go if my printer runs out of toner (Faculty Only)?

 Economics faculty should contact your IBS Faculty Administrator. IBS faculty should contact the IBS Technology Office for toner only, paper still goes through your IBS Faculty Administrator