The Help Desk at the Brandeis International Business School Technology Office strives to provides a friendly and personalized customer support experience for all members of the IBS Community. Whether a student, faculty, staff member, or visitor, the IBS Help Desk  is equipped with the expertise to assist a wide-array of your technology needs. Our full-time staff and part-time student employees come from diverse backgrounds, both in culture and technological background, only furthering our ability to work with you as fluently as possible.

Here is a basic overview of what the IBS Help Desk can offer you:

• Operating System Support (Microsoft Windows, Apple OSX)
• Software Support (Installations, Removal, Repair)
• Virus, Malware and Spyware Removal
• System Backups
• Cookies/Cache and other General System Cleaning
• Training & Support
• Best Practices in General Computer Use & Information Assurance
• Hardware & Software Recommendations & Purchasing Assistance

In addition to the professional services you can expect from the IBS Help Desk, our staff fully supports and maintains all IBS-related lab and educational technology including but not limited to peripheral rentals, computer cluster, classroom and conference room support, and educational research systems.