Technology Resources

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Contact IBS Technology

Help Desk Support & Facilities Administration

Help Desk
ibstechnology@brandeis.edu
781.736.4853

José Rosa
Coordinator of Technology & Facilities
jrosa@brandeis.edu
781.736.8554

Classroom, Faculty Support, & Media Services

Robert Trombino
Media Services Specialist
trombino@brandeis.edu
781.736.4849

Systems Support & Technology Planning

Steve Knowles
Assistant Director of Systems & Integrated Technology
sknowles@brandeis.edu
781.736.8543

Academic & Research Technology

Jason Bernard
Associate Director of Academic Technology
jbernard@brandeis.edu
781.736.4740

Building Management


The IBS Technology Office is also home to IBS Facilities & Capital Projects.  While the majority of facility-based requests must be made via the Brandeis Facilities Department via their online Help Form or by calling ext. 64385.

The IBS Facilities & Capital Projects Department assists with select requests based in the Sachar and Lemberg Buildings. For a full list of items IBS Facilities &Capital Projects does assist with, please visit our "Contact Worksheet".  Below you will find some basic examples of requests based on which department's you may contact:

Brandeis Facilities Department:

Contact: ext. 64385

  • Adjustment of Heat or Air Conditioning
  • Light bulb Replacement
  • Moving of Furniture
  • Installation of Shelving & Fixtures
  • Pest Control
  • More...

IBS Custodial Staff:

Contact: Find Custodian During Business Hours or Leave a Message via letter dropbox in Sachar Custodial Suite
The IBS Technology Office is not responsible for IBS Custodial Staff 

  • Cleaning (including: Office, Classroom, Common Area's, Restrooms)
  • Ice/Snow at entrances
  • More...

IBS Facilities & Capital ProjectsDepartment:

  • Liaison between IBS Facilities Requests & the Brandeis Facilities Department
  • Brandeis Facilities Work Order Assistance
  • Building Related Planning & Projects
All Faculty related facilities requests should be directed to IBS Faculty Administration or the Brandeis Facilities Department
All Staff related facilities requests should be directed to the Brandeis Facilities Department.
Business Hours
Monday-Thursday | 8:00am-8:00pm
Friday | 8:00am-5:00pm
Saturday-Sunday | Closed
Hours of operation may vary during Brandeis sanctioned breaks, holidays, and summer schedules.

Request Technology Help

Email Us: ibstechnology@brandeis.edu
Call Us:   781-736-4853 (ext. 64853)
Visit Us: Sachar International Center 102 
Online Help Request Form