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RPJM 119

The Human Side of Project Leadership

This course examines the people-related aspects of project management across several areas, including team and stakeholder management; the role of the project manager in relation to the different levels, positions and personalities among the team and stakeholders; and the vital aspect of communications in effective project management. Also covered is the importance of project leadership vs. management, and an in-depth examination of the many people-related issues that often arise during the project lifecycle.

At the end of this course, students will be able to:
Examine the differences between project leadership and project management, and identify the traits of a truly effective project leader.
Describe why strong communication skills and a comprehensive communication plan and practices are vital to the success of the project.
Explain the importance and challenges around leading without authority; the role of negotiation and influencing in project management; and the critical skill of establishing and maintaining effective relationships at all levels of the organization.
Assess and address the most common people-related challenges likely to arise in a typical project.
Identify and select effective approaches to respond to organizational, departmental and team situations that can result in people-related issues, including organizational and project team politics, project sponsor issues, vendor disputes, cultural differences, and personality conflicts.
Select the most appropriate strategies to anticipate, prevent, manage, and resolve team and stakeholder issues.

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