Affiliated Staff

Norma DeMattos
Senior MPP and MBA Program Administrator
Heller School for Social Policy and Management

Joanne Arnish
Department Administrator
Near Eastern and Judaic Studies

Jean Mannion
Department Coordinator
Near Eastern and Judaic Studies


Carol Hengerle

Program Administrator


Carol HengerleCarol Hengerle is the Program Administrator for the Hornstein Program. In this role, she is responsible for the admissions process, student academic support, alumni relations, as well as a variety of office management functions and Hornstein events.

Carol received a bachelor’s degree in computer science from Hofstra University. After working as a computer programmer for several years, she moved into the area of customer-service management; she has more than 25 years' experience in that field.

Carol has managed customer-service and registration departments in municipal government offices, as well as in the fields of mail order and conference production. In addition, she has been involved in a variety of volunteer endeavors, including literacy tutoring as well as work with children’s organizations and food pantries.

She has a grown son and daughter and lives in Natick with her husband, George.

Claire Pavlik Purgus

Program Manager

Claire Pavlik PurgusClaire Pavlik Purgus is the Program Manager for the Hornstein Program, taking over the role in January 2015. She manages the Hornstein Program's financials in accordance with Brandeis University financial systems, communications, recruitment and alumni relations, and event planning and organization.

From 2008 to the end of 2014, Claire worked for the Schuster Institute for Investigative Journalism, also at Brandeis University. There she managed the Institute's financial systems, communications, and a wide range of administrative needs. Prior to her work at Brandeis, she worked for Soco Magazine as their managing editor and contributing writer. From 2004 to 2006, she worked for Hewlett-Packard Company as a technical writer.

In addition to these positions, Claire has consulted on projects for Hong Kong-based companies Liberty Asia and The Mekong Club, Tokyo-based Cambridge International, Lexia Learning in Concord, Massachusetts, the Apeiron Institute for Sustainable Living in Providence, Rhode Island, among others. She is also a cofounding member of the nonprofit anti-slavery organization, Breaking the Links.

Between 1988 and 2003, Claire lived in Mauritius, an island in the Indian Ocean. There she was a registered architect and worked in the field of industrial plastics packaging.

In 1987, she received a post-graduate diploma in Urban Planning Practice for Developing Countries from University College London, and in 1986, a bachelor’s degree in architecture from Virginia Polytechnic Institute & State University.

In her spare time, Claire paints. Reproductions of her work are available through frame and art stores and have been widely distributed in Target and TJ Maxx stores around the country. She has exhibited her work through open studios events, art galleries, and juried exhibitions.

Claire is available as a consultant on individual editing, writing, and graphic design projects through her own website,