Affiliated Staff

Norma DeMattos
Senior MPP and MBA Program Administrator
Heller School for Social Policy and Management

Joanne Arnish
Department Administrator
Near Eastern and Judaic Studies

Jean Mannion
Department Coordinator
Near Eastern and Judaic Studies


Carol Hengerle
Senior Program Coordinator


Carol HengerleCarol Hengerle is the senior program coordinator for the Hornstein Program. In this role, she is involved with department events, logistics, student support and general administration. In addition, she has extensive involvement with applications and admissions for prospective Hornstein students.

Hengerle received a bachelor’s degree in computer science from Hofstra University. After working as a computer programmer for several years, she moved into the area of customer-service management; she has more than 25 years' experience in that field.

Hengerle has managed customer-service and registration departments in municipal government offices, as well as in the fields of mail order and conference production. In addition, she has been involved in a variety of volunteer endeavors, including literacy tutoring as well as work with children’s organizations and food pantries.

She has a grown son and daughter and lives in Natick with her husband, George.

Rise Singer
Program Manager

Rise SingerAs program manager for Hornstein, Singer’s primary responsibility is to ensure that the program runs smoothly for students and faculty. Feel free to contact her with any questions or concerns.

Prior to joining Hornstein in 2003, Singer enjoyed an extensive career in university technology management, as well as stints in college admissions, international student exchange administration, and intercultural training.

She holds a bachelor's degree in Russian language and intercultural studies from Trinity College in Connecticut and a master of arts degree in intercultural relations from Lesley University in Cambridge, Mass.