Troubleshooting: Errors When Logging In
Below we have listed frequently asked questions regarding sage login errors. Click on a question to get more information.Q: I'm entering my User ID and password, and sage tells me "Your User ID and/or Password are invalid." What should I do?
A: Double-check that you are entering your User ID and password correctly. If you have forgotten your password, go to https://unet.brandeis.edu/cgi-bin/forgot-password. If you continue to have an issue, call the help desk:
Undergraduate Students: 9-UNet
Graduate Students: 6-7782
Rabb Students: 6-7782
Faculty: 6-7782
Staff: 6-2013
Q: I'm entering my User ID and password, and sage tells me "Your PeopleSoft Connection Has Expired." What should I do?
A: Double-check the time settings on your computer. Follow the step-by-step directions found here.
Q: I do not have a sage account, can I still see The University Bulletin and Schedule of Classes?
A: Yes, this information is accessible to everyone via the University Registrar web site at http://www.brandeis.edu/registrar/. The University Bulletin can be access using the following link http://www.brandeis.edu/registrar/bulletin.html. The Course Schedule can be access using the following link http://www.brandeis.edu/registrar/reg-sched/sch.html.