Exit Interviews for Student Loan Recipients
Exit Counseling is mandatory for all students who are leaving the university (withdrawal or leave of absence) or receiving a degree. It does not cause loans to go into repayment, but certifies your understanding of your loans at this time.
If you borrowed a Federal Subsidized Loan, a Federal Unsubsidized Stafford Loan, or a Federal Graduate Plus Loan (Not a Parent Plus Loan), you will complete your Exit Counseling online using your FSA User ID and Password. If you have not yet applied for these, please go to the FSA website.
If you need assistance in obtaining an FSA ID and password, you can also call 1-800-557-7394.
Once you have your FSA ID and password, go to the Federal Student Loan website.
Select the I’M IN REPAYMENT Checklist and then the link to “Complete Exit Counseling” Select START and follow the instructions
Brandeis will receive confirmation of your completed Exit Counseling within two business days.
Students will be notified via email of how to complete Perkins exit counseling when required.
If you borrowed a Saval Loan, a Wein Loan, or a Brandeis Loan (directly from the University), these loans require you to complete exit counseling online at Heartland ECSI. For questions about exit counseling, please give us a call at 781-736-3700.
If you borrowed a Mass No Interest Loan, these loans require online Exit Counseling. Go online to: Heartland ECSI
Select ECSI at the top of the page, and then click the blue box “Manage Your Student Loan Account.”
Your School code is: 4F
Your Account number is your SSN
Then click “Need Help Logging In.”
They will prompt you to obtain a Personal Identification Number specific to the Mass No Interest Loan Program. Follow the prompts to complete the mandatory Exit Counseling for this program.