Exit Interviews for Student Loan Recipients

Exit Counseling is mandatory for all students who are leaving the university (withdrawal or leave of absence) or receiving a degree. It does not cause loans to go into repayment, but certifies your understanding of your loans at this time.

Stafford and Graduate Plus Loans

If you borrowed a Federal Subsidized Loan, a Federal Unsubsidized Stafford Loan, or a Federal Graduate Plus Loan (Not a Parent Plus Loan), you will complete your Exit Counseling online using your FSA User ID and Password. If you have not yet applied for these, please visit the FSA website.

If you need assistance in obtaining an FSA ID and password, you can also call 1-800-557-7394. Once you have your FSA ID and password, go to the Federal Student Loan website. Select “Complete Exit Counseling.”

Brandeis will receive confirmation of your completed Exit Counseling within two business days.

Perkins and Institutional Loans


If you borrowed a Federal Perkins Loan , Brandeis Loan, Saval Loan, or Brandeis Wein Loan or Brandeis Loan; these loans require you to complete exit counseling online at https://heartland.ecsi.net.

Click on the Sign In or Register button at the top of the page. After you have successfully created a new profile and/or signed in, you may need to connect your account to you profile.

To do so, click on the Connect An Account button. When connecting your account, you will be asked to provide your Heartland Key Number, which you will receive in an email from the ECSI Webmaster email account. Once connected, you will be redirected to your account.

To complete your exit interview on a connected account, click the school's name, then click the View Account button. Your exit interview will be listed under the documents tab. You must complete a separate exit for each type of loan.

For questions about exit counseling please give us a call at 781-736-3700.

Mass No Interest Loan

If you borrowed a Mass No Interest Loan, these loans require online Exit Counseling. Select ECSI at the top of the page, and then click the blue box “Manage Your Student Loan Account.”

Then click “Need Help Logging In.” They will prompt you to obtain a Personal Identification Number specific to the Mass No Interest Loan Program. Follow the prompts to complete the mandatory Exit Counseling for this program.