Dependent Care Resource and Referral Pilot Program

In January 2020, Brandeis implemented the first phase of a two-year pilot program, in partnership with Bright Horizons, to provide back-up child care and adult and elder care for dependents of benefits-eligible faculty and staff as well as full-time PhD students.

This program, called Bright Horizons Back-Up Care, is ideal when your normal dependent-care services fall through due to cancellation, school closing, etc., or when you simply need an extra hand.

Back-Up Child Dependent Care

Provides up to five days per year of back-up child care at subsidized rates. Under the first phase of the pilot program, center-based care is $15 per child per day ($25 per family per day) and in-home care is $6 per hour (minimum of four hours). Learn how to prepare for a day of center-based care (pdf) or in-home care (pdf).

Back-Up Elder and Adult Care

Provides up to five days per year of back-up elder and adult care at subsidized rates. Under the first phase of the pilot program, at-home or in-center care for adults is $6 per hour (minimum of four hours). Learn how to prepare for a day of in-home elder care (pdf).

Registration

By Web

  1. Point browser to https://backup.brighthorizons.com.
  2. Click the button "First-Time User."
  3. Login by entering employer username (Brandeis) and password (Benefits4You).
  4. Complete the form and then click the "Register" button.
  5. If you have questions about registration, call 877-BHCares (877-242-2737).

Register for reserve back-up care

By App

  1. Search the App Store or Google play for "back-up care."
  2. Install and open the app "Back-Up Care" (look for the Bright Horizons logo).
  3. Login by entering username (Brandeis University) and password (Benefits4You).
  4. If you have questions about registration, call 877-BHCares (877-242-2737).

Program Administration

This program is coordinated by the Office of Human Resources' benefits unit, and is provided by Bright Horizons by contract and by other publicly available resources that have been gathered for your convenience. Brandeis University does not have internal dependent care counseling, guidance or expertise to provide to members of the Brandeis community.

Program Components

Note: The resources in this program are made available by human resources, but HR does not have staff training or resources to offer in-person counseling on dependent care. Part of the pilot process will be evaluating whether the provision of external resources will work well on a standalone basis.