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Browser Requirements

PC Systems:

Windows 2000: Firefox 1.7 or above; Internet Explorer 6; or Netscape 7 or above

Windows XP, Windows Server 2003: Firefox 1.7 or above; Internet Explorer 6 or above; or Netscape 7 or above

UNIX, Linux: Netscape 7 or above or Firefox 1.7 or above

Mac Systems:

Mac OS 9: Netscape 7 or above

Mac OS X: Firefox 1.7 or above; Apple Safari 2.0.4 or above; or Netscape 7 or above


Browser Compatibility


Q: I'm using a supported browser and I'm still having a problem, what else can I try?

A: Sometimes it is helpful to reset your browser to its default configuration. Clear your browser's temporary internet files (also known as cache), delete all cookies, and quit and restart your browser. Directions for Firefox, Internet Explorer and Netscape are available below.

Q: I'm using Firefox. How do I clear my temporary internet files and cookies?

A: Go to your browser's Tools menu and select Clear Private data. Select browsing history, cookies, cache and authenticated session and click Clear Private Data, then quit and restart your browser.

Q: I'm using Internet Explorer. How do I clear my temporary internet files and cookies?

A: Go to your browser's Tools menu and select Internet Options. Under the General tab, locate the middle section, labelled Temporary Internet Files. Click the Delete Cookies button, then click the Delete Files button. Click OK, then quit and restart your browser.

Q: I'm using Netscape. How do I clear my temporary internet files and cookies?

A: Go to your browser's Edit menu and click Preferences. Under the Advanced category, select the Cache subcategory. Click the "Clear Cache" button on the Cache panel. Under the Privacy & Security category, select the Cookies subcategory. Click the "Manage Stored Cookies" button on the Cookies panel, then click on the "Remove All Cookies" button on the Cookie Manager panel. Click Close, click OK, then quit and restart your browser.

Q: Will pop-up blockers impact my use of sage?

A: Yes, you will need to disable pop-up blockers to use sage.