FAQs

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When are the 2019-2020 academic year bills due?

The due dates for the fall 2019 and spring 2020 terms are August 2, 2019 and December 13, 2019, respectively. 

If the balance is not paid in full by the due date, a hold will be placed on the student's account. The hold will block participation in registration.

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Do I need to do anything to accept my Stafford Loans?

First year students/first time Stafford loan recipients are required to complete Entrance Counseling and the Master Promissory Note to have the loans disbursed to their account when the semester begins.

You will need your Department of Education issued FSA ID Username and Password. If you forgot this information or need to create an FSA ID there are links to help on the LOG IN Page.

Go to the Department of Education's website, https://www.studentloans.gov, and select the LOG IN button in the upper right-hand corner. Once you have logged in, you will need to complete two steps.

  1. Complete Entrance Counseling and

  2. Complete Loan Agreement for a Subsidized/Unsubsidized Loan (MPN)

These processes will only need to be done the first time you borrow a Stafford Loan, as your promissory note is good for up to ten years.

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What if I don't want to accept my Stafford Loan(s)?

If you do not wish to accept your Stafford loan(s), please email sfs@brandeis.edu stating which loan(s) you would like to cancel from your account.

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How do I make a payment?

Credit card and electronic bank payments can be made through your Student Account Center. Once in the Student Account Center you will see the option to make payments on due charges.

Student Account Center access for students comes through sage by clicking on the “View Account or Manage Payments” button in the Finances section.

Student Account Center access for parent participants comes through the Brandeis Student Account billing center. You will click on the “Parent/Authorized User Login” option.

Paper checks can be mailed with either the student’s name and sage id or the bill remittance slip to:

Brandeis University
Post Office
P.O. Box 28197
New York, NY 10087-8197

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How can I view my charges and any financial aid?

In the Student Account Center, you can click on the Account Activity tab to see the line item charges for the semester. On the Summary tab, you can click the “Pending Aid’ link to see the merit and/or need-based aid that is being deducted from the bill.

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How do I pay by wire?

Brandeis has partnered with Flywire to provide our international students with an easy and secure method to send international payments in your home currency through your Student Account Center. Additionally, you can go to the Brandeis Flywire page to initiate an international payment.

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How do I enroll in a payment plan?

For a small application fee ($45 per semester), but no interest or other finance charges, families may contract to have 5 equal monthly installments each semester deducted directly from a checking account.

Payments will be withdrawn from July 15 to November 15 for Fall 2019 and December 15 to April 15 for Spring 2020. A family need not pay the entire balance due through the payment plan; the payment plan may be used in combination with other family resources or parent/student loans.

Information on signing up for the payment plan can be found on Brandeis Student Account billing center or through the Student Account Center.

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How can my student provide me to access the bill?

Per federal regulations, student billing access is not automatically granted to the parent. Rather, the student has to add a parent (or any person) for participant access to the bill. To do this, student will first log into the Student Account Center through sage (click the View Account or Manage Payments button under Finances). This opens the Student Account Center which will have gray a “Manage Account Access” button at top. The student will click that button and add the parent. The parent will then receive a registration email to set-up access to the bill.

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How do I get my refund?

If you have a credit balance on your account, you should submit a Refund Request by logging into sage and selecting the Refund Request link in the Finances section. We will begin processing refunds on August 20, 2018, but it may take 7-10 days for processing.

Before we will process your refund:

  • You must be registered for at least 6 credits

  • All federal, institutional and private loans must be signed and funds received at the university

  • All private scholarship funds must be received

  • No refunds are issued on pending or anticipated financial aid

  • No refunds are issued on unpaid monthly payment plan credits

  • If any portion of the refund is the result of a Parent PLUS loan the parent must also send email authorization for the refund to sfs@Brandeis.edu

  • If your balance is not paid in full by the dude dates, a hold will be placed on the student's account. The hold will block participation in registration.

How do I renew my aid?

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How is eligibility determined?

Your eligibility for need-based financial aid has been determined according to federal government regulations and University policies governing financial aid programs.

Using the information that you reported on the Free Application for Federal Student Aid (FAFSA), the CSS/Financial Aid PROFILE, student and parent tax returns (if submitted prior to review), and other supporting documentation, the Office of Student Financial Services has calculated your Expected Family Contribution, the amount of family financial resources you and your parent(s) are expected to contribute towards your educational costs. (Note: Your Expected Family Contribution is not a prediction of how much cash you actually have on hand, nor a value judgement about how much you "ought" to be able to pull from your current income, nor a measure of your liquidity. Rather, it is our best estimate of your capacity to absorb some of the costs of education over time.)

The Expected Family Contribution is subtracted from a standard budget of expected educational expenses, or Cost of Attendance. The difference between the Expected and Family Contribution and the Cost of Attendance is your maximum eligibility for need-based assistance. Federal Law prohibits a student from receiving financial assistance in excess of his/her calculated eligibility.

In most cases, your Expected Family Contributions consists of a contribution from your income and assets, and a contribution from your parent(s)' income and assets. In cases of divorce or separation, a contribution is normally expected of both natural parents and/or from your custodial parent's new spouse if he/she is remarried. (Your custodial parent is the parent with whom you live with.)

Please note that when determining eligibility for assistance, all assets are assumed to belong to the person who reports the interest and/or dividends earned from those assets on his/her tax return. Federal law requires students to use 35% of their assets each year for educational expenses.

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How do I renew my aid?

Your financial aid is only awarded for one year at a time. You must reapply for financial aid each academic year for which you wish to be considered for assistance. Since Brandeis meets full calculated financial need for undergraduate students, your financial aid package will be adjusted each year commensurate with your cost of attendance and any changes in your expected family contribution (EFC). Each year, your financial need may vary, reflecting changes in your family’s financial circumstances (changes in income and assets, number in college, etc.), the cost of attending Brandeis, and your residency status (i.e., on campus, off campus or with parents/relatives), which may affect the amount of your need-based grant.

Continued eligibility for aid from federal sources requires that you maintain satisfactory academic progress towards your degree. Although all merit scholarships have a GPA requirement for renewal, there is no GPA requirement for need-based Brandeis funds.

All required forms for reapplication will be detailed on our website prior to the next school year. If you are currently receiving financial aid, renewal application information will be e-mailed to you. It is your responsibility to submit the required documents even if you do not receive the renewal e-mail. Renewal applications should be filed by the published deadlines on the SFS website. Failure to file all financial aid application materials by the appropriate deadline may result in a limited or partial award, registration complications, and/or late fees on your student account.

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How is my award determined?

The Office of Student Financial Services determines your eligibility for need-based aid only. Merit-based scholarships and grants are awarded through the admissions process and are determined by a Scholarship Committee.

All students accepted for admission to Brandeis are automatically considered for University-funded merit-based aid if they have completed the CSS/Financial Aid PROFILE application. You will be notified at the time of admission to the University if a merit-based scholarship will be offered to you. Under current policy, if you are not awarded merit funds as an entering student you will not be considered for merit funds in subsequent years.

Most students who receive need-based assistance are awarded an aid package consisting of grant, loan and work awards designed to meet the applicant's calculated eligibility. Usually, a loan is awarded first, followed by a work expectation. All, or a portion of, the remaining eligibility is met with University, federal and state government, and private grant assistance.

Your Financial Aid Award Letter may include one or more of the sources of need-based financial aid detailed in the Financial Aid Information Guide, which can be downloaded on our Forms page. Your Award Letter assumes a level of federal and state appropriations that is frequently not finalized at the time that the awards are made, therefore, if funds fail to be appropriated as anticipated, offers may have to be reduced or canceled. You will be notified immediately if any changes are necessary.

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What do I owe?

Knowing your eligibility for financial aid is only half the process in determining what you will owe for a year's education at Brandeis.

The student accounts office issues billing statements prior to the beginning of each semester. Use the Cost of Attendance Calculator to help you understand what charges you will incur and what sources of financial aid credit to your account.

The university reserves the right to change its costs at any time. You will need to consult each semester's billing statements for your actual costs. In the interim, the calculator can help you estimate the net cost of a year's education at Brandeis.

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How can I appeal my financial aid package?

If your financial aid package is not sufficient to make Brandeis an affordable option for you and your family, we encourage you to contact your financial aid advisor to discuss any special circumstances that you may have that affect your and your family's ability to contribute to college costs (e.g., a change in your parent(s)' employment status, unreimbursed medical expenses, non-recurring income sources, etc.). Your advisor will let you know whether these circumstances are sufficient to warrant an increase in your financial aid award and will also let you know what documentation will be required to re-review your financial aid eligibility.