Information Technology Services

Change to Zoom Recording Retention Period

Due to an unprecedented use of Zoom and exponential growth of cloud recording storage, the retention period for Zoom cloud recordings will change starting with the Spring 2021 semester. Effective Feb. 1, 2021, Zoom cloud recordings will be retained for 180 days. Any recordings older than 180 days (from the recording date) will be deleted from Zoom's cloud storage service. The upcoming change will optimize the allotted Zoom cloud storage space for Brandeis Zoom users.

ITS is asking all Zoom users to voluntarily manage their cloud recordings to help storage space. Recordings that need to be permanently retained should be downloaded to a local hard drive or uploaded to cloud storage such as Box. Learn more about managing cloud recordings and how to download a Zoom recording.

Alternatively, users can manually upload media content to Echo360. For academic-related content, instructors can upload directly to Echo360 from within a LATTE course. Users who have an account on both Zoom and the Echo360 platform can take advantage of Zoom cloud recordings that are automatically copied to Echo360. Recordings will remain on the Echo360 platform for 18 months. Visit echo360.org to log in to your account and view recordings. While the Zoom cloud retention period is being reduced, users are encouraged to utilize Echo360 for hosting media content for an extended period of time.

ITS is working with various academic and administrative committees including IT Governance to ensure the community is aware of the upcoming change and provide assistance as needed.

For questions or additional information, please contact the Technology Help Desk (help@brandeis.edu).