Our Team

Jody Hoffer Gittell is a Professor of Management at Brandeis University's Heller School, Faculty Director of the Relational Coordination Collaborative, and Co-Founder and Board Member of Relational Coordination Analytics.  Gittell developed Relational Coordination Theory, proposing that highly interdependent work is most effectively coordinated through networks of shared goals, shared knowledge, and mutual respect, supported by frequent, timely, accurate, problem-solving communication. The Relational Model of Change shows how structural, relational and work process interventions can strengthen those networks. Gittell has published dozens of scientific articles and multiple books including The Southwest Airlines Way; High Performance Healthcare; Sociology of Organizations; Transforming Relationships for High Performance; and Relational Analytics: Guidelines for Analysis and Action, and she helps organizations with performance improvement.

Akanksha Majumdar, BA, is an MBA candidate at Brandeis University and a Board Fellow for the Boston Network for Internationl Development.  She also serves as co-chair for the Brandeis Graduate Student Association.  We welcome her to the RCC team as our new Communications Director!