Virtual Internships During the COVID-19 Pandemic

Doug Nevins, MPP/MBA'21

October 27, 2020

Doug NevinsA key feature of the MPP program at Heller is a summer internship between the first and second year. This was one of the selling points for me – the chance to take on a totally new professional challenge and learn in a hands-on way as a complement to my coursework. As Heller has strong connections with non-profit organizations, think tanks, government agencies, and research centers, I was excited by the prospect of finding an engaging summer opportunity.

The career center at Heller plans lots of great events to help students connect with alumni, organizations offering jobs or internships, and fellowship programs. I attended many such info sessions last fall, and in the spring I visited Washington, DC and New York City for Heller career treks. I was hoping to spend the summer in one of these cities, and I applied mostly to non-profit advocacy and research organizations.

As fate would have it, my summer looked very different than that. I had not pinned down an internship plan when the semester ended, and many internship programs had been canceled or moved online. It was challenging for many Heller students to transition to remote classes in the spring and to feel like we might miss out on opportunities we expected to have over the summer.

That said, remote internships were still an option, and I was lucky enough to be connected with a Heller alum in a city workforce development office through the help of one of my professors. I’ve been working part-time since July on a project looking at the transition of adult workforce training programs to remote service, a project which involves interviewing program staff, researching the sector overall, and assisting with presentations and reports to stakeholders. This has been an excellent opportunity to practice skills that I learned in Heller classes, such as conducting a literature review, editing an interview guide, and coding interview transcripts. I’ve become more knowledgeable and passionate, about workforce education, particularly around issues of inclusion and access. The COVID-19 pandemic has revealed and exacerbated underlying inequities in resources and access to services, and it feels meaningful to work on immediate policy challenges at the local level. I’ve definitely developed a greater interest in city-level government and policy, and have a much better feel for the policy and non-profit spaces in the Boston area than I did previously.

As challenging as graduate school during COVID can be, working on policy issues where they directly impact people and communities was exactly what I hoped to do when I applied to Heller. I am grateful to the MPP program and to my internship host agency for supporting me, and I hope that my work will make a real difference!