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Accessibility and Policies

Assisted Listening Devices

The Mainstage and Laurie theaters are equipped with an Assisted Listening System; please see a member of the house staff if you require one. There is no charge, but we will collect a form of identification from you while you are using it.

Audience Services

Gift certificates are available. Please call 781-736-3395 for information.

Babes in Arms

For the enjoyment of all our patrons, the Brandeis Theater Company does not allow children under the age of five to attend performances.

Cameras and Recorders

The use of cameras, tape recorders and video recorders is illegal, and it is a threat to the safety of the performers. It is also very disruptive to your fellow theatergoers, so we ask that you refrain from using any and all recording devices.


The Stein Café in the Hassenfeld Conference Center, convenient to the Spingold Theater Center, serves dinner nightly between 5 and 9 p.m. For more information, contact The Stein Restaurant at 781-736-4259.

Other dining options in the Waltham area can be found at or

Emergency Contact Number

To contact patrons during performances, please phone 781-736-5151. Be sure to leave your seat location and the above phone number with any person who may need to contact you. Should an emergency arise, our house manager will contact you at your seat.

Handicapped Accessible

Please advise the box office of any special seating requirements or other needs upon making your reservation.


The Spingold Theater staff is pleased to offer assistance to all patrons. If you have a specific need or question, please do not hesitate to ask one of us.


Smoking is not permitted anywhere inside the building. Please limit smoking to the designated smoking area at the main entrance to the building.

Ticket Policies

If you cannot use your tickets, please make them available to a friend or donate them by calling Brandeis Tickets no later than 24 hours in advance of the performance. There are no refunds.

Late Seating

Performances start on time. Latecomers will be seated at an appropriate interval during the performance. In the Merrick and Laurie Theaters, it may not be possible to seat you in your designated seats until intermission. Late seating is done at the discretion of the management.