Collaboration and Communication Technology in Virtual Environments
Virtual and global teams need collaboration and communication tools and technology in order to participate together in projects and team meetings, to perform their daily work, and to share and store information. This course explores a number of collaboration and communication tools that virtual teams can use to communicate person-to-person and as a group. Concepts covered include the principles that make e-collaboration successful; collaboration suites and knowledge resource tools; information sharing, information broadcasting and information gathering techniques; and hands-on experience with forming virtual teams for projects in order to research and practice various collaboration and communication tools.
At the end of the course, students will be able to:
Determine the set of communication tools are needed for a particular virtual team based on team and project needs.
Select and use interpersonal and group communication tools to provide direct as well as asynchronous communications between team members.
Select, and use collaboration suites to enhance and enable team collaboration efforts.
Apply information sharing, broadcasting, and gathering techniques to provide successful information exchange between team members.
Use knowledge resource tools to set up team knowledge bases and to perform knowledge research.
Understand and apply security provisions for team communication and knowledge sharing.