Management of Virtual and Global Teams
This course explores techniques for building, leading, managing, and motivating teams that reside in multiple locations. The course addresses methods to overcome the challenges of leading a virtual team with members in various geographical locations, including satellite and global offices and telecommuters. Concepts covered include virtual team structure; effective multi-cultural communication; motivation and performance considerations; knowledge sharing and knowledge management in a virtual, distributed team.
At the end of the course, students will be able to:
Lead teams in distributed work settings.
Demonstrate the people skills required to manage from a distance.
Build virtual teams, and apply strategies for managing multiple locations.
Understand and apply the group dynamics and social processes involved in leading teams at a distance.
Apply effective communication and structure for virtual teams.
Manage performance and motivation for virtual and global teams.
Enable knowledge sharing and management through team sharing approach and knowledge management tools.