Social Media and Collaboration Technology in Organizations
Organizations are increasingly relying on collaboration technology and internal social media tools to participate together in projects and team meetings, to perform their daily work, and to share and store information. This course explores a number of collaboration and social media tools that organizations can use to communicate person-to-person and as a group. Concepts covered include the principles that make e-collaboration successful; internal social media tools; collaboration suites and knowledge resource tools; information sharing, information broadcasting and information gathering techniques; and hands-on experience with forming virtual teams for projects in order to research and practice various social media and collaboration technologies.
At the end of the course, students will be able to:
Determine the set of social media and collaboration technology tools needed for a particular organization based on team and project needs.
Select and use interpersonal and group social media and collaboration technology to provide direct as well as asynchronous communications between members of an organization.
Select, and use social media and collaboration suites to enhance and enable organizational collaboration efforts.
Apply information sharing, broadcasting, and gathering techniques to provide successful information exchange between members of an organization.
Use knowledge resource tools to set up organizational knowledge bases and to perform knowledge research.
Understand and apply security provisions for organizational communication and knowledge sharing.