Welcome to the Technology Help Desk!
The Technology Service Desk, located in the Goldfarb Library Commons, provides technology and media services support to the Brandeis community virtually, in person, or by telephone.
We're Here to Help You!
Submit a Help Request Hours & Location Self-Help Options
- Phone (on or off campus): call us at 781-736-HELP (4357)
- Zoom Phone: dial 6-help or search “Help Desk”
- Submit a Help Request On the Web: View Our Service Catalog
- Email: contact us at help@brandeis.edu or use the button below to submit your question
- Schedule a department Technology Health Check!
Help Desk Hours
The Technology Help Desk hosts a dynamic operating schedule.
| Help Desk Support @ Goldfarb Library Commons | Hours of Operation* |
|---|---|
| Monday | 9 a.m. - 5 p.m. |
| Tuesday | 9 a.m. - 5 p.m. |
| Wednesday | 9 a.m. - 5 p.m. |
| Thursday | 9 a.m. - 5 p.m. |
| Friday | 9 a.m. - 2 p.m. |
| Weekends & Holidays | Closed |
* Hours vary when classes are not in session, during university holidays and are subject to change throughout the year as we continuously evaluate service levels.
Visiting the Help Desk?
Here is what you need to know!