Typical Response Times

Facilities processes nearly 14,000 service requests each year.

In order to effectively manage the department's workload and to assure that we are able to respond to the most urgent needs first, prioritizing every service request is absolutely necessary.

Services provided and their respective typical response timeframes fall into three major categories:

Please note that the timeframes provided refer to our initial response to your request. Timeframes to fully complete the repairs may take longer.