Get Ready to Work Remotely
Brandeis provides a number of tools that enable the community to continue to be productive while working remotely. Get ready by reviewing the following information to ensure you can connect to university systems and use collaboration tools to connect with your colleagues.
Using your Brandeis-provided laptop is the best option for working remotely. However, if you don’t have a Brandeis laptop and need to use your personal computer, please use the following checklist to help you prepare. Don’t forget to do a test-run to make sure you're able to connect and access Brandeis systems and services as expected.
1. Make sure your personal computer is updated and secure.
2. Set up a device that you have access to remotely for Duo two-step authentication.
3. Learn about tools for collaboration and communication with colleagues.
4. Learn how to remotely access, share, store and back up files.
5. Learn how to connect to Brandeis resources.
Getting online and optimizing connection
Remember, even though you're working remotely, you're not alone. If you need help, contact the Technology Help Desk at firstname.lastname@example.org or 781-736-4357.
If you're able to access the internet at home
If you don't have access to the internet at home
Connect to Campus Resources
I'm located in a country that has restriction on VPN service, what do I do?
What kind of network connectivity to Brandeis systems or services can I expect when working remotely?
Computer Hardware and Software
I have a Brandeis-owned laptop...am I all set to work remotely?
Can I use my personal computing devices to conduct Brandeis work while working from home or another location?
If I use a personal computer for university business, do I need to install special software?
Will a loaner laptop be provided if I don't have a personal machine?
If my departments wants to place an urgent technology purchase, what do we do?
Phone and Voicemail Access
How do I enable or disable call forwarding for my Brandeis phone?
How do I check my voicemail from off campus?
Connect with Colleagues
How do I virtually meet with my colleagues?
Can the Brandeis network and IT systems support the increased demand of the community accessing various online systems?
I have an issue with connecting to or using a Brandeis system, where do I go for help?