Brandeis Online
Applied Problem Solving Techniques
Program Snapshot
Explore real-world problems of the future
Solving complex problems is a daily expectation—but doing so with clarity, creativity, and strategic precision is what sets professionals apart. This 10–15 hour asynchronous micro-credential equips learners with essential problem-solving frameworks and tools to analyze challenges, generate solutions, and communicate decisions effectively.
Through interactive modules, real-world case studies, and hands-on exercises, learners will explore structured reasoning, root cause analysis, systems thinking, and decision-making strategies. Designed for engineers, analysts, researchers, and technical contributors, this course helps professionals move from reactive troubleshooting to proactive innovation.
By the end of the course, learners will produce a strategic problem-solving proposal and earn a digital badge that signals readiness to tackle challenges with confidence and clarity.
Learners will be able to:
- Apply structured problem-solving models (e.g., PDCA, 5 Whys, Fishbone Diagram)
- Conduct root cause analysis using data and stakeholder input
- Generate and evaluate multiple solution pathways
- Communicate decisions with clarity and strategic rationale
- Integrate systems thinking into technical problem contexts
- Develop a problem-solving proposal