In case of emergency

For on-campus emergencies, call 6-3333.

Public Safety will send an officer and the Brandeis Emergency Medical Corps (BEMCo) to assist you.

For off-campus emergencies, call 911.

Need help now? To reach the Crisis Text Line, a culturally sensitive emergency resource: Text START to 741-741 or call 1-800-273-TALK (8255).

Another emergency resource: Good Samaritans, 877-870-4673, call or text 24/7.

Consultations

For emergency consultations after hours, call 781-736-3785 to reach our 24-hour answering service.

Frequently Asked Questions

Have a question about the Brandeis Counseling Center? The answer might be below.

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General Information

Who can use the Brandeis Counseling Center?

All full-time enrolled students may be seen at the Brandeis Counseling Center and/or Health Center.

Do graduate students have access to the Brandeis Counseling Center and the Brandeis Health Center?

Yes, all graduate students have access to health services at the Health Center and the Brandeis Counseling Center, as do undergraduates. All students will be able to access the Brandeis Health Center whether they have their own private insurance or have purchased the Brandeis University Student Health Insurance Plan. All students can choose where they go for health care and will not need a referral from Brandeis Health Services. However, graduate students who choose to use the Health Center will not have any out-of-pocket expenses for primary care services. Brandeis will pay for any co-payments, co-insurance or deductibles for primary care services after the student’s insurance plan has been billed.

What would I go to the Brandeis Counseling Center for?

Services include:

  • Individual, couples and group counseling
  • Emergency coverage and intervention
  • Psychiatric consultation for students seen in on-going counseling
  • Consultation and education for faculty, staff, and students about mental health issues relevant to the campus at large
  • Eating disorders consultation and treatment
  • Psychological testing and evaluation
  • Learning disability testing and treatment
  • Referrals to mental health resources and therapists in the larger Boston community
How do I make an appointment at the Brandeis Counseling Center?

To schedule a first appointment at the Brandeis Counseling Center, students should go to the first floor of Mailman House, Monday through Friday, 8:30 a.m. to 4:30 p.m. To schedule a non-urgent appointment by phone, students may call 781-736-3730 during those same hours.

Who will see me?

We have psychologists, social workers, supervised doctoral interns and psychiatrists.

Does the Brandeis Counseling Center provide counseling in specialized areas?

Yes. The Brandeis Counseling Center has a diverse staff of trained and experienced therapists with a range of specialties, including anxiety, depression, trauma and sexual violence, eating disorders, alcohol and drug abuse, and addiction, among other areas.

Can I speak with a counselor when the Brandeis Counseling Center is closed?

For emergency consultations after hours, call 781-736-3785 to reach our 24-hour answering service.


Emergencies

What if my problem is an emergency?

In cases of an on-campus emergency, call 6-3333. Public Safety will send an officer and the Brandeis Emergency Medical Corps (BEMCo) to assist you.

In cases of an off-campus emergency, call 911.

For emergency consultations after hours, call 781-736-3785 to reach our 24-hour answering service.


Privacy

If I have a very private problem, will my parents/spouse/partner or professors be told?

No. Information is not shared with anyone — staff, faculty, family or friends — if you are over 18 years of age, without your permission. Information about your care will only be given to someone with your specific written approval, except as required by law and in cases of danger or harm to yourself or others.


Insurance and Billing

How will insurance billing work in the Brandeis Counseling Center?

The Health Center and Counseling Center both bill a student's insurance for services.

In the Counseling Center, insurance is billed at the 13th session for therapy.  Insurance is billed at session one for all psychiatry visits.


Rape Crisis Center

Where is the new Rape Crisis Center located?

The Rape Crisis Center is located in Usdan, adjacent to Levin Ballroom and down the hall from the Office of Prevention Services. This location is both easily accessible yet discreet. Sheila McMahon, sexual assault services and prevention specialist, and another full-time professional staff member work with student leadership and staff to provide high quality services to our students.