In case of emergency

For on-campus emergencies, call 6-3333.

Public Safety will send an officer and the Brandeis Emergency Medical Corps (BEMCo) to assist you.

For off-campus emergencies, call 911.

Need help now? To reach the Crisis Text Line, a culturally sensitive emergency resource: Text START to 741-741 or call 1-800-273-TALK (8255).

Another emergency resource: Good Samaritans, 877-870-4673, call or text 24/7.


For emergency consultations after hours, call 781-736-3785 to reach our 24-hour answering service.

How to Reach Us

Making an Appointment

If you are interested in being seen at the BCC, please call 781-736-3730 or stop by during business hours to schedule a brief assessment. Starting August 22, 2016, the BCC is open for appointments Monday-Friday, 9:00 am-5:00 pm. When you come for your brief assessment session, please arrive 30 minutes in advance to complete registration paperwork. Bring your medical and psychiatric history with you, as well as a copy of your insurance card. At your brief assessment appointment, you will meet with a clinician who will discuss your needs, and recommendations will be made for your treatment. All students who are interested in receiving medication through the BCC also need to be engaged in therapy and should follow the same process for scheduling an initial brief assessment. If your need is urgent and you need to be seen before your scheduled assessment, you may present for urgent care hours which are held Monday-Friday at 11am and 3pm. We ask that you also arrive 30 minutes early for urgent care hours to register.

If you are under 18 years of age, we need a parent’s permission to treat you.  Please have a parent fill out the Consent to Treat Form and fax it to the Counseling Center before your evaluation appointment.

Urgent Care

If your need is urgent, we offer Urgent Care Hours, Monday-Friday at 11am and 3pm.  Our urgent care hours are intended for students confronting serious mental illness, current or recent traumatic crises, and life-threatening circumstances.  The Urgent Care Assessment Form can be helpful to look at if you are trying to determine if you are needing urgent care. If your circumstances don’t warrant urgent care, but you are feeling that you could use an evaluation at the next available evaluation time, we can accommodate that. If you are not already a client at the BCC we need you to come about 20 minutes ahead of time to register if you come for Urgent Care.  Once you have your urgent care appointment, you will still need to come back for an intake appointment in order to receive recommendations about the type of services that will best meet your needs.

Regarding Medication

Our policy is that students receiving medication through the BCC need to be engaged in regular, ongoing therapy. Recommendations for the type and frequency of therapy are made following an initial intake at the BCC with one of our intake clinicians. We see therapy as primary and our psychiatry services as an additional support that may be beneficial for certain individuals once they are engaged in regular therapy. For students who are primarily requesting medication, we suggest finding a local psychiatrist and are happy to suggest names of local prescribers. If you have a strong relationship with a psychiatrist from home, we recommend that you consider continuing with that provider while here at Brandeis. If you are prescribed medication for ADHD and would like to have a psychiatrist at Brandeis prescribe, you will need to have an up-to-date neuropsychological assessment that has determined that you have ADHD. Please bring a copy of the test report to your brief assessment appointment or have it faxed to the BCC.

We will be closed on the following dates:

Labor Day Monday, September 5, 2016
Rosh Hashanah Monday, October 3, 2016
Columbus Day Monday, October 10, 2016
Yom Kippur Wednesday, October 12, 2016
Thanksgiving Week Wednesday, November 23 - Friday, November 25, 2016
Christmas Day Monday, December 26, 2016
New Year's Day Monday, January 2, 2017
Martin Luther King Jr. Day Monday, January 16, 2017
President's Day Monday, February 20, 2017
Good Friday Friday, April 14, 2017
Patriot's Day Monday, April 17, 2017
Memorial Day Monday, May 29, 2017

The Center will be closed from 12/26/16 through 1/2/17.

Location and Mailing Address

The Brandeis Counseling Center is located in Mailman House, next door to Public Safety.

Get directions to our office and the Brandeis campus.

Brandeis University
Counseling Center, MS 061
415 South Street
Waltham, MA 02453

(781) 736-3730 (non-urgent email)