Library

ILL and Scan on Demand requests are now made in OneSearch.  

Start by searching for your item in OneSearch.  If you don’t see your searched-for item, select the “Expand your search to include items you can request from other libraries” option that appears above the top of your search results.

• If you now see the item in your results, click on the title, then scroll down to the Get It Through Interlibrary Loan and Scan on Demand section to make a request.
• If you still don’t see the item you’re looking for in the results, click "Looking for a specific item that you can't find? Request it from another library (Interlibrary Loan)" above your search results to get to the blank request form.

These changes should simplify the request process and provide you with clearer information about how long an item will take to be delivered. These changes will also help provide more detailed citation information to ILL staff, which will speed up delivery of your items. Integrating Interlibrary Loan into OneSearch also minimizes the confusion users experienced when they needed to switch between the OneSearch and ILLiad interfaces.

Requests can no longer be made in ILLiad.

You will need to sign into OneSearch.  After signing in, click on your name in the top-right of the screen, then click My Account.  Once you’re on the My Account screen, click on the Requests tab.

We understand that there may be unexpected issues as we transition to the new system and we would love to hear your feedback about how well the new system is working for you. Please don’t hesitate to reach out to ill@brandeis.edu with any thoughts or questions you have. 

Interlibrary Loan (ILL) and Scan on Demand are available to all Brandeis, faculty, staff, and students. If you are unable to access ILL but believe you should be eligible, please contact the Interlibrary Loan department at ill@brandeis.edu.

You no longer need to register for an Interlibrary Loan account. All current Brandeis, faculty, staff, and students can request materials by signing into OneSearch with their Brandeis username and password.

Interlibrary Loan provides free access to materials needed for coursework and scholarly research which are not currently available in the Brandeis Library but are available at other libraries worldwide. You can request materials in any format, including books, DVDs, CDs, recordings, scores, journal articles, book chapters, dissertations, and microforms.

What can be requested:

• Items not available in the Brandeis collections.
• Items owned by Brandeis but checked out or missing
• Items on Course Reserve under certain conditions. Undergraduates and students in the class must use the Course Reserve copy. Senior Honors Thesis writers, graduate students, and faculty who are not in the class may submit a request through ILL. 

Please let ILL staff know in the Notes field of the ILL request form if you are requesting an item that is checked out, missing, or on Reserve.

You can request scans (PDF copies) of individual articles or book chapters, from books, journals, conference proceedings, theses, dissertations, reports, newspapers, or microfilm held in the Brandeis Libraries.

What cannot be requested:

• Items that Brandeis owns and are available
• Print books, if Brandeis owns an e-book version
• Textbooks (other libraries need these for their own students)
• Books or media, if we have a copy on reserve
• Items intended for recreational use.

If you need an item that is rare, unusual or in a foreign language, submit the request anyway and include any extra information that helps identify or locate the item in the Notes field. ILL staff will review the request, and if we have questions we will contact you. We cannot guarantee that we can obtain these materials, but we will try our best.

We cannot scan an entire book, or an article or chapter that exceeds 50 scanned pages, or an amount that exceeds copyright Fair Use.

Library materials in Archives and Special Collections, items that are currently on reserve, and items that are checked out to you or that are on hold for you, are not eligible for this service.

We cannot guarantee to process more than 20 Interlibrary Loan and Scan on Demand requests per day per patron, due to the large number of requests we receive.

Ways to Request Materials

OneSearch

Start by searching for your item in OneSearch. If you don’t see your searched-for item, select “Expand your search to include items you can request from other libraries” at the top of the screen.

• If you now see the item in your results, click on the title, then scroll down to the Get It Through Interlibrary Loan section to make a request.
• If you still don’t see the item you’re looking for in the results, click "Looking for a specific item that you can't find? Request it from another library (Interlibrary Loan)" at the top of the screen to get to a blank request form.
• If you don’t want to fill out the blank request form, you can also try searching for your item in WorldCat.

 

WorldCat

WorldCat is a comprehensive database of materials held by libraries worldwide. You can search WorldCat to locate materials in other libraries. 

To request materials through WorldCat:

1. Simply search for the title using the search box at the top of the page.
2. Once you have located your item click on the title to open the record.
3. To request this item, click the “Get It through Brandeis Library”” button. This will bring you to OneSearch record for the item.
4. Scroll down to the “Get it from Interlibrary Loan” section to make a request.

Picking Up Materials

You will receive an email when your item has arrived and you can collect it from the Information and Borrowing Desk on the first level of the Goldfarb Library. You can also choose to have your materials sent to contactless pick up lockers in Usdan.

 

To request an article or book chapter, start by searching in OneSearch or in a library database.

OneSearch 

Start by searching for your item in OneSearch.  If you don’t see your searched-for item, select “Expand your search to include items you can request from other libraries” at the top of the screen.

• If you now see the item in your results, click on the title, then scroll down to the Get It Through Interlibrary Loan section to make a request.
• If you still don’t see the item you’re looking for in the results, click "Looking for a specific item that you can't find? Request it from another library (Interlibrary Loan)" at the top of the screen to get to a blank request form.

Library Databases

First, search for your item in OneSearch or a library database. 

• If in a library database, click the Get It button to see if the article is available in OneSearch.
• If Brandeis Library does not have the item, scroll down to the “Get it from Interlibrary Loan” section to make a request.

Scan on Demand Requests (Scanned chapters or articles from Brandeis-owned physical items.)

1. Search for the item in OneSearch.
2. Click on the title.
3. In the Find in Library/Request section, click on “Request scanned chapter or pages” or “Request scanned article or pages.” (If you’re not logged in, you’ll need to do so in order to see this option.)
4. Fill out the form and click “Send Request.”

It typically takes between 3-15 days to get books and other physical items. Rare and old materials may be more difficult to get and can take longer. Incomplete request forms can also delay requests.  

If you need help locating and identifying rare, old, foreign, or unusual materials, including microfilm, please don’t hesitate to contact the ILL staff at ill@brandeis.edu. It is very helpful to discuss complex requests with ILL staff and makes it easier to order the correct items.

It typically takes between 1-5 days to get articles and book chapters from other libraries.  Scans from Brandeis print resources will be available within 2 business days. Scans from microfilm may take a little longer. 

You will receive an email notification when the article or book chapter is ready. They are delivered electronically as PDFs and can be downloaded directly from the email notification, or from your OneSearch account. You have 30 days to view or download articles or book chapters before they are automatically deleted from the system.

You will receive an email notification when the article or book chapter you requested is ready. They are delivered electronically as PDFs and can be downloaded directly from the email notification or from your OneSearch account:

• Log into your account
• Click on the “Requests” tab
• Click the “Download” link on the right.

You have 30 days to view or download articles or book chapters before they are automatically deleted from the system.

Borrowers are responsible returning ILL materials on time and in good condition.  

Overdue Items

• ILL materials not returned 60 days past the due date will be declared lost.  The user’s ILL account will be blocked and they will not be able to request materials until the overdue item is returned.

It is very important to return borrowed materials on time. Failure to return materials on time damages Brandeis' relationship with other libraries and compromises Brandeis' ability to borrow materials from them in the future. Lending libraries can, and do, block us from borrowing any more items if we have very overdue books. This adversely affects all Brandeis students, faculty and researchers.

Lost ILL Items

If an item borrowed through Interlibrary Loan is lost, the borrower is responsible for the replacement cost of the material as determined by the lending library. Replacement costs are typically $100 per book, but that amount can differ depending on the library and the item. Many libraries will not accept replacement copies so please contact ILL staff at ILL@brandeis.edu before purchasing a replacement.

Recalled Items  

Sometimes lending libraries recall books because they are needed by their own patrons or for reserve. These books must be returned immediately. We will send you an email message telling you that the book has been recalled and that the due date has changed.

Sometimes lending libraries send special materials to us on condition that they are used only in the library. These materials are marked “In Library Use Only.” Sometimes we also see books where photocopying is not allowed, or only selected pages may be copied. It is important to respect special conditions as set by the lending library so Brandeis can maintain a good relationship with them and can continue to borrow items in the future.

“In Library Use Only” items can be retrieved from the Information & Borrowing Desk just like other ILL items. However, they must be used within the library and brought back to the Information & Borrowing Desk in between uses to be kept on hold for you.

Not all Interlibrary Loan items are renewable. The lending library decides the loan period and renewal policies for items they lend. To find out if your item is renewable, check the “Loans” section of your OneSearch account. 

To request a renewal:

• Sign in to your OneSearch account
• Click on “Loans”
• If requesting renewal is an option for that item, you should be able to click the “Renew” link on the right-hand side of the page.

Most renewals are not immediate. A renewal request is sent to the lending library and it is approved at their discretion. The request process can sometimes take several days. Please allow yourself adequate time by requesting renewals up to two weeks in advance of the due date.

• If a renewal is approved, you will receive an email with the updated due date. 
• If a renewal is not approved, you will receive an email asking you to return the item. If you need this item longer, please submit another ILL request and we will do our best to get you another copy. 

Log in to your OneSearch account. 

• Click on the “Requests” tab.  
• Find your item on the list. Brief information about the item’s status will be listed next to the title.
• For more detailed information on the item and to track the progress of your request, click on the down arrow on the right. 
• For digital items such as articles or book chapters, you will see a  “Download” Link on the right when your item has arrived and can be downloaded. You will also receive an email when it is ready.
• For books and other physical items, there will be a message that says, “Available for pickup” when the item has arrived at Brandeis. (You will also receive an email about this.) 
• To find the due date of a book or physical item that you have already picked up, you will need to go to the “Loans” page of your OneSearch account.  Items that are checked out to you will no longer appear on the “Requests” page. 

781-736-4676
ill@brandeis.edu

Monday - Friday
8:30 a.m. - 4:30 p.m.

Brandeis University Library
Interlibrary Loan
415 South Street, MS 045
Waltham, MA 02453-2728