Frequently Asked Questions
Frequently asked questions (FAQ) about Interlibrary Loan and Scan on Demand.
We are continuing to add questions to the page. If you have a suggestion, please let us know by emailing firstname.lastname@example.org.
Please note that some of this information may not apply to the current situation in response to COVID-19.
How do I sign up for an account?
What can I borrow through InterLibrary Loan?
What can I request through Scan on Demand?
What can't be borrowed through Interlibrary Loan?
Can I request materials that are rare, unusual, or in a foreign language?
What can't be requested through Scan on Demand?
Is there a limit to how many items I can request?
How do I request books, media, and other materials not available in Brandeis Library?
How do I request articles and book chapters?
How long will it take for my book (or other physical item) to arrive?
How long will it take to receive my article or book chapter?
How do I download my article or book chapter?
What are the borrowing policies and overdue fines for ILL materials?
What does it mean if an item is marked "In Library Use Only"?
How do I renew ILL items?
How do I check the status of my request?