Schedule A Visit
There are two ways to schedule a visit and three ways to meet at a time that works best for you throughout the academic year and during the summer. Once we schedule a visit we can meet with you by Zoom video call, in person on or off campus, or by phone, whatever feels best to you, the visitor.
How to schedule a visit:
Email - Send an email to brandeisombuds@brandeis.edu or any individual Ombuds directly. Please do not send confidential information in an email.
Phone - Call our office at 781-736-2265 and leave a confidential message.
About the Ombuds

Don Greenstein has a background in conflict management, facilitation of difficult communications, organizational development, law, and creative dispute management processes. He has more than 30 years of experience creating unique conflict resolution processes to meet the needs of those involved. Don’s processes encompass conflict coaching, facilitation, mediation and ombuds services for educational institutions, business, work place, family, end of life, community, private and court-annexed interpersonal issues. His passion is helping people and entities with ongoing, long-term relationships work peacefully and positively through differences.
Don is an affiliate at the Boston Law Collaborative, an adjunct professor with the MA General Hospital Institute for Medical Professionals, a senior affiliate of the MA Office of Public Collaboration (MOPC), and is an active reservist ombud with the Federal Emergency Management Agency (FEMA) in disaster response matters. He has a freelance mediation, facilitation, conflict coaching, training and external ombuds practice based in Massachusetts with work throughout the United States. Don is a member a variety of mediation panels including the American Health Lawyers Association, Udall Foundation Environmental Roster, Department of Interior Workplace Roster, Metrowest Mediation Services, Metropolitan Mediation Services, and the Boston Law Collaboration Employment Roster.
He has extensive experience with educational institutions, businesses, federal, state and local agencies relating to conflict resolution, conflict coaching, facilitation, dispute resolution training, team building and workplace management issues.