Human-centered design depends on a deep understanding of user goals, needs, and behaviors that only user research can provide. This course will introduce students to key qualitative and quantitative research methodologies, including surveys, interviews, and usability testing. A range of research approaches will be covered, including moderated vs. unmoderated; formative, iterative, and summative; as well as lab, field and remote studies. Key statistical and ethical concepts will be explored in the context of applied research challenges.
View course prerequisites.