Ticket Policies

Online Ticketing

Online Ticketing is available 24 hours a day for your convenience. Online ticketing remains available for each event until two hours prior to curtain. If the event you are looking for is no longer listed online, please call Brandeis Tickets for information about ticket availability. Tickets for Brandeis-only events are not available online. There is a $2 per ticket handling fee for online and telephone sales. All Internet ticket orders will be held at Will-Call.

Helpful hint for online ticketing: if you qualify for a discount, add the number of tickets you'd like to your cart and then, once in the cart, select the appropriate discount from the dropdown list immediately to the left of each ticket price.

No Refund Policy

If you cannot use your tickets, please make them available to a friend with the assistance of Brandeis Tickets; special instructions may apply — please call for details for your specific event; this option is not available for events which indicate that tickets are non-transferable. You may donate your tickets by calling Brandeis Tickets no later than 24 hours in advance of the performance. You may exchange your theater tickets (Brandeis Theater Company or University Theater Collective) by phone or in person for another performance of the same production with at least 24 hours notice of the performance for which you have tickets. There is a $2 per ticket fee for transfers and exchanges; upgrade fees may also apply.


Brandeis Concert Series and Brandeis Department of Theater Arts Productions offer discounts to the Brandeis community, which includes faculty, staff, emeriti, alumni, BNC, BOLLI and students.

Discounts are also available to non-Brandeis students, senior citizens, and groups of 10 or more. Please call (781) 736-3395 for group information; group discounts are not available online.

For online discounts, select the appropriate discount from the pricing list for each ticket on the Order Summary page before checking out. All discounts must be requested at the time of the sale.

Assisted Listening Devices

The Mainstage and Laurie theaters at Spingold Theater Center are equipped with assisted listening systems. Please see a member of the house staff if you require a device.

Babies in Arms

For the enjoyment of our patrons, the Brandeis Theater Company and Brandeis Concert Season do not allow children under the age of five to attend performances. For special family events, all children must have a ticket for a seat, regardless of age.