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Purchase tickets online, by phone at (781) 736-3400, and in person.

Online Ticketing is available 24/7.

 

 

Ticket Policies

Ticketing Information

We accept cash, checks, MasterCard and Visa for advance ticket sales and door sales at Shapiro Campus Center and Spingold Theater Center box offices. However, we often accept only cash and checks for door sales at other performance venues; correct change is appreciated. Please call for additional information.

Door sales for performances begin one hour before the event (unless otherwise noted), generally at the performance venue, and are for the current performance only.

All telephone and Internet ticket orders will be held at Will-Call. Will-call ticket pick-up generally begins one hour before the event begins. The location varies according to the venue of the event.

Credit card sales and online ticketing are done through a secure server. A service charge of $2 per ticket applies to all tickets purchased by phone and online. 

Online Ticketing

Online Ticketing is available 24 hours a day for your convenience. Online ticketing remains available for each event until two hours prior to curtain. If the event you are looking for is no longer listed online, please call Brandeis Tickets for information about ticket availability. Tickets for Brandeis-only events are not available online. There is a $2 per ticket handling fee for online and telephone sales. All Internet ticket orders will be held at Will-Call.

Helpful hint for online ticketing: if you qualify for a discount, add the number of tickets you'd like to your cart and then, once in the cart, select the appropriate discount from the dropdown list immediately to the left of each ticket price.

No Refund Policy

If you cannot use your tickets, please make them available to a friend with the assistance of Brandeis Tickets; special instructions may apply--please call for details for your specific event; this option is not available for events which indicate that tickets are non-transferable.  You may donate your tickets by calling Brandeis Tickets no later than 24 hours in advance of the performance. You may exchange your theater tickets (Brandeis Theater Company or University Theater Collective) by phone or in person for another performance of the same production with at least 24 hours notice of the performance for which you have tickets. There is a $2 per ticket fee for transfers and exchanges; upgrade fees may also apply. 

Season Subscriptions

Season subscriptions for the Brandeis Concert Series are not currently available online. To purchase or renew a subscription, please call Brandeis Tickets. A service charge of $5 per order applies to all season subscriptions purchased by phone and by mail (subscriptions are not available online).

Discounts

The Brandeis Concert Series and Brandeis Department of Theater Arts Productions offer discounts to the Brandeis community, which includes faculty, staff, emeriti, alumni, BNC, BOLLI, HSL, and students.

Discounts are also available to non-Brandeis students, senior citizens, and groups of 10 or more.  Please call (781) 736-3395 for group information; group discounts are not available online.

For online discounts, select the appropriate discount from the pricing list for each ticket on the Order Summary page before checking out.  All discounts must be requested at the time of the sale. 

Assisted Listening Devices

The Mainstage and Laurie theaters at Spingold Theater Center are equipped with assisted listening systems; please see a member of the house staff if you require a device.

Babes in Arms

For the enjoyment of our patrons, the Brandeis Theater Company and Brandeis Concert Season do not allow children under the age of five to attend performances.  For special family events, all children must have a ticket for a seat, regardless of age.

Questions?

If you have any questions or comments about online ticketing, please call Brandeis Tickets at 781-736-3400 during business hours or e-mail us at BrandeisTickets@brandeis.edu.