Frequently Asked Questions
All students, regardless of insurance status, who are currently enrolled full- and 3/4-time may be seen at the Health Center and/or Brandeis Counseling Center.
Yes, all graduate students can access services at the Health Center and the Brandeis Counseling Center.
Services include convenient, high quality access to board certified MDs, NPs and an RN for:
Medical care for episodic illnesses and injuries
Collaborative management of chronic conditions
Sexual and reproductive health servicess, including contraception and emergency contraception, pregnancy tests, STI testing and assessment, gyn exams
Lab work
Annual physicals
Pharmacy pick-up services
You will need an appointment for services at the Health Center. The Health Center is open from 9 a.m..-6 p.m. Monday-Friday when school is in session and 10 a.m. - 4 p.m. during the summer. Please call 781-736-3677 to schedule an appointment.
If you have a concern that cannot wait until the next business day, please call 781-736-3677 and the answering service will put you in touch with the provider on call.
You can always be seen at the Health Center for evaluation. If you need urgent care, we will assist you in accessing the best level of care for your needs.
If you need a specialist, the Health Center keeps a list of local and/or Boston-based providers. If you do not have the Student Health Plan, we recommend that you check with your insurance to confirm that you are using an in-network provider. Our nurse often assists students in making appointments when needed.
The Brandeis Health Center does not routinely provide notes for students who miss class due to injury or illness.
Students with serious medical conditions that last longer than a few days or who are hospitalized will need to contact the Office of Academic Affairs (781-736-3470) for advice on managing their academic obligations and their health conditions. In these serious situations, Academic Affairs can facilitate communication and medical accommodations. The Health Center, with written consent from the student, can validate conditions and care plans as needed.
In cases of an on-campus emergency, call 781-736-3333. Public Safety will send an officer and the Brandeis Emergency Medical Corps (BEMCo) to assist you.
In cases of an off-campus emergency, call 911.
You may also go to local urgent care or emergency providers.
Students with private insurance will need to upload their insurance card to the patient portal prior to their first visit to the Health Center. Students with the School Health Plan do not need to bring their card with them as we have that insurance information already. There will not be a co-pay charge collected at the visit, as it is covered by your student fees.
Yes, all visits are billed to your reported insurance. Co-pays will be paid for you by the school so you do not need to bring cash to see a provider. We will not send you a bill for costs not covered by your insurance, however, if we order labs or other services done off campus then you will be responsible for those charges to that provider.
No, all billing is done according to HIPAA regulations. Your privacy and confidentiality is a top priority, but if you have concerns about your privacy, inform your provider at the time of your visit.
No. Information is not shared with anyone — staff, faculty, family or friends — if you are over 18 years old without your permission. Massachusetts law protects medical information regarding sexual health for students under 18, as well.
The BCC submits insurance claims for all services rendered. Students who do not have the Student Health Plan should upload their insurance card to the patient portal. All on-campus counseling services are provided with no out-of-pocket or direct costs passed along to students.
To schedule an appointment at the BCC, call the front desk at 781-736-3730. The hours are 9 a.m.-5 p.m. Monday-Friday.
Yes. The BCC has a diverse staff of trained and experienced therapists with a range of specialties, including anxiety, depression, trauma and sexual violence, eating disorders, alcohol and drug abuse, and addiction, among other areas.
The Prevention, Advocacy and Resource Center (PARC) is located in Usdan, adjacent to Levin Ballroom. This location is both easily accessible, yet discreet.
Yes, gynecological visits at the Health Center may be for routine care or for problems. Students are seen for annual visits, problems with menstrual cycles, yeast infections, sexually transmitted infections, contraceptive needs and other concerns. Please call 781-836-3677 to schedule an appointment.
Yes, call for an appointment. You will have to tell the receptionist (confidential) the reason for your visit so you can be scheduled with an available provider to meet your health needs. We prescribe contraception. Emergency contraception is also available. We provide counseling, testing and treatment for STIs. See our Sexual Health and Reproductive services webpage for more info.
The Health Center is not licensed as a pharmacy or dispensary. We do not accept samples from drug companies. We do provide students with prescriptions that they can fill at a local pharmacy. Students can also have their prescriptions delivered to the health center for convenient pick up.
Please call the Health Center at 781-736-3677 to schedule a physical and/or travel visit. Please let the receptionist know your destination and expected travel dates.
Yes. Many vaccinations are available at the Health Center. We assist students with completing the vaccination series that are required for matriculation. We also offer vaccines for reproductive health and travel, such as Hepatitis A vaccinations. Flu vaccines are available annually. Vaccinations will be billed to your insurance.