Support at Brandeis

Employees may contact the employee assistance program (KGA): 800-648-9557, info@kgreer.com, or visit my.kgalifeservices.com. 

You receive 24/7 access to a network of experts providing support for mental health, childcare, eldercare, legal, financial issues and more. KGA’s confidential services are available to you and your adult household members, at no cost to you.

Access KGA

1. Login to my.kgalifeservices.com with our organization code: brandeis to access resources, schedule counseling appointments and establish a membership
2. Download the KGA Mobile app in the Apple or Google Play stores.

Members of the University Ombuds staff are available as a confidential, independent, impartial and informal source for all members of the Brandeis community. The Ombuds can be contacted by phone at 781-736-2265. For more information you can visit the University Ombuds website.

Please visit the Medical and Family Leave Programs page on the Human Resources website for complete information.

Please review the Personal Leave Policy on the Human Resources Website.

• Nondiscrimination and Harassment Policy (pdf)

Visit the Paid Time Off page on the Human Resources Website.

Early intervention and knowing the signs of mental health issues are key to getting proper help and support. While a single symptom might not be a reason for significant concern, a combination or sudden onset of any of the following symptoms may indicate the need for professional help. Symptoms may include: confused thinking, prolonged depression, sadness or irritability, feelings of extreme highs and lows, excessive fears, worries and anxieties, social withdrawal, dramatic changes in eating or sleeping habits, strong feelings of anger, strange thoughts or delusions, hallucinations, seeing or hearing things that aren't there, growing inability to cope with daily problems, suicidal thoughts, numerous unexplained physical ailments or drug or alcohol use.

For support, please contact the Employee Assistance Program by using the EAP Log in or by calling 800-648-9557. You may also contact Occupational Health Services at 781-736-8769 or by emailing occhealth@brandeis.edu.

Chemical dependency happens when someone becomes physically and psychologically dependent on a substance. The dependency is truly a physical and psychological cause, rather than a flaw or weakness in character. Identifying the dependency and individualizing treatment are essential to recovery.

If you or someone you know is struggling with substance use, reach out for help. Talk to your doctor or a behavioral health professional about which treatment is best for you. Call the number on your health insurance card, or contact the Employee Assistance Program by using the EAP Log in or by calling 800-648-9557. You may also reach out for help by contacting Occupational Health Services at 781-736-8769 or at occhealth@brandeis.edu.

Occupational Health Services, which is within the Brandeis Human Resources Department, is responsible for health and wellness initiatives for faculty and staff, including COVID-19 protocols, health education and work-place safety.

To contact Occupational Health Services, please reach out to Suzanne Raj, Manager of Occupational Health Services, at 781-736-8769, or send an email to occhealth@brandeis.edu.