Information Technology Services

Zoom is Brandeis' unified communications tool that enables you to hold conference calls or virtual meetings, display documents with meeting attendees, and take calls from your Brandeis extension. Become familiar with Zoom's accessibility features and keyboard shortcuts.

Additionally, Brandeis has recently transferred to using Zoom Phone as our primary method for phone communication. Visit the Zoom Phone website to make sure you are prepared to receive and make calls via the Zoom Phone app. 

It is best practice to store important documents in the cloud rather than locally on your personal computer. Shared and personal files can be accessed easily through Google Drive or Box.

• With Google Drive (Docs, Sheets, Slides), you can create content in formats equivalent to Word, Excel, and PowerPoint, respectively. You can either share the files with colleagues to view only or for collaboration.
  • Make sure you are considering our new Google Drive limits. Learn more by visiting the Cloud Storage Limits webpage. 
• Box is a web-based document management tool that supports common file formats (e.g., Microsoft Word, Excel). You can upload, share, and collaborate on documents with users both within and external to Brandeis.

If you access secure resources on the Brandeis network, such as departmental file shares or a network drive, you will need to use a virtual private network (VPN) connection. GlobalProtect VPN is the Brandeis-approved VPN application on your computing device to establish a secure connection to the Brandeis network. Learn more about installing, configuring, or using GlobalProtect VPN.

You do not need to use VPN (GlobalProtect) to access web-based Brandeis resources and services such as Google Workspace (Mail, Calendar, Drive), Box, Workday, or brandeis.edu web pages. If you are a web editor, you will need VPN to access the webtest environment.