Information Technology Services

December 3, 2025

ITS will host drop in Zoom hours for Google Storage assistance through August and September to assist members of the Brandeis community with how to sort email and files in Gmail and Google Drive. These sessions are intended for technical assistance. For questions about the Google Storage changes, please email storagepolicy@brandeis.edu.

Edited on 12/03/2025

December Sessions:

• Thursday, Dec. 4, 2:00 p.m. - 3:00 p.m.
• Tuesday, Dec. 9, 11:00 a.m. - 12:30 p.m.
• Thursday, Dec. 11, 10:00 a.m. - 11:00 a.m.
• Wednesday, Dec. 17, 2:00 p.m. - 3:00 p.m.

January Sessions:

• Monday, Jan. 5, 1:00 p.m. - 2:00 p.m.
• Wednesday, Jan. 7, 10:30 a.m. - 12:00 p.m.
• Thursday, Jan. 8, 11:00 a.m. - 12:00 p.m.

Tech Talk: Dump Your Digital Clutter! 🧹

• ITS is hosting a "Tech Talk" on Digital Decluttering. Learn how to make your devices faster, improve your security and reduce stress!
• When & Where: November 19, 11:00-12:00pm EST via Zoom Webinar
• Sign up to save your spot! Join the Webinar, register here.

🚀 Introducing the Workday Student Success Program!

This new initiative is designed to make student experiences with Workday more unified, mobile-friendly, and personalized, expanding Workday Student's capabilities to better support our students from admission through graduation. 

• Follow new "Guided Journeys" on your phone or computer to complete key tasks for onboarding, registration, and preparing for graduation.
• Receive key deadline notifications via email and text,
  with integrations for your Google Calendar.
• Get personalized course recommendations and proactive support from your faculty and staff advisors to help you stay on track.

Workday enhancements are being built incrementally during the upcoming months, and updates will be shared as they become available.

🤖 Announcing the New AI Steering Council

Brandeis has launched the new AI Steering Council to guide the university's approach to artificial intelligence, ensuring its use is rooted in our core values of ethics and social justice.

• The council will advise on university-wide policies for the ethical and responsible use of AI in teaching, research, and administration.
• It will work to identify and mitigate risks related to data privacy, algorithmic bias, and IP ownership.
• It will ensure AI solutions on campus uphold our commitment to equity, fairness, and transparency.

🛡️ New Phish Alert Button Now in Gmail

Spot a phish? Report it! The Information Security team has added the new Phish Alert Button (PAB) to Gmail, making it easier than ever to protect our community.

• Report with one click using the new fishhook or shield icon in your Gmail toolbar.
• The Phishing Alert goes straight to IT security for immediate investigation.
• The email is automatically deleted from your inbox once you report it.

October 8, 2025

🛡️ Stay Cyber-Smart this October!

• It is Cybersecurity Awareness Month and this year's training focuses on Data Loss Prevention, Email Investigation, AI and Deepfakes, and Password Management. Help protect your personal and organizational data!
• Visit Us In-Person: Members of our community can visit the ITS Security Team at our Walk-Up Info Table on Wednesday, October 15th, from 11:30 AM-2:00 PM in the Shapiro Building near Einstein’s.
• Attend Our Tech Talk: Sign up for our webinar, Cyber Smarts 2025: Protecting Data, Email, and Identity in the Age of AI, on Thursday, October 23rd at 12:30 PM EST.

🩺 We're Making House Calls!

• What's New: Welcome to Technology Health Checks, a new, on-site support program bringing our teams directly to your department. Get support, training and answers to all of your IT questions, no call or ticket required!
• Who's Scheduled: 
  • Institutional Advancement / Investment Trust Group
    Sawyer Rd (2nd Floor Cafe Conf. Rm): Oct. 9 & 15, 10am-12pm | Oct. 22, 1pm-3pm
  • Psychology, Anthropology, American Studies, Journalism Departments
    Brown Building (Room 133): Oct. 16 & 22, 10am-12pm
  • School of Business & Economics
    Lemberg Int'l (Dean’s Suite): Oct. 29, 10am-12pm & 1pm-3pm

• We will be reaching out to groups across campus to schedule additional sessions through November. Get Fast-Tracked: email Chris Lowre at clowre@brandeis.edu

📦 A Heads-Up About Your Google Storage

• What's Happening: As announced over the
  summer, new limits on Google Storage will begin
  on January 12, 2026. We encourage everyone to
  begin reviewing storage amounts now.
• What You Need to Know: Your files will not be deleted if you are over the limit , but you will be unable to create new files in Google Drive until you reduce your usage. These limits do not affect Shared Drives.
• In-Person Help: To help you with Digital Decluttering, ITS will host in-person help sessions in the Feldberg Atrium beginning on October 15th. You can sign up using our In-Person web form. Can’t make it in-person? Zoom Drop-In Sessions will be available through January 2026

September 22, 2025

Level Up Your Workflow with AI! 🚀

• ITS is hosting a "Tech Talk" on AI. Learn how
  to boost productivity and create efficiencies with
  Google Gemini and Zoom Workplace AI.
• When & Where: September 25, 2:00-3:00pm EST in the Feldberg Atrium.
• Sign up to save your spot! Seating is limited, so sign up today to reserve your spot or log into our Webinar for the event.

Meet the New Client Technology Group 🔧🚶

• Who they are & What's new: The ITS Help Desk, Media Technology Services, and Desktop Systems Engineering have merged into a new group called the Client Technology Group. That means faster response times and more proactive support!
• You can contact them by phone at 781-736-HELP (4357) or by email at help@brandeis.edu. Their hours are Monday-Friday, 9am-5pm, with Friday hours changing to 9am-2pm starting October 3.
• In October, the group is launching Technology Health Checks, a new on-site support program bringing experts directly to your department. Dates/Times will be announced soon. 

Say Goodbye to Digital Clutter! 🧹

• Is your digital life a mess? The ITS Change Management Office has tips to help you "declutter" your digital footprint by organizing files, cleaning your inbox and more.
• Why bother? It can make your devices faster, save money on storage, improve your security and even reduce stress.
• Need help with Google Storage? ITS has drop-in sessions, training materials, and quick guides to help you manage your storage, organize your email, and meet the January 2026 cutoff date for Brandeis Google account storage limits. 

Ring, Ring! Hello, Zoom Phone! 📞

• We Did It!: The campus-wide transition to the Zoom Phone platform is complete. A huge shout-out to the ITS teams and Brandeis community members who made this happen so smoothly. Having trouble? Contact the Client Technology Group with questions or issues.

January 22, 2025

Small steps can make a big difference!

Get involved - It's Easy!

Brandeis University is participating in Data Privacy Week, a global initiative emphasizing the importance of safeguarding personal information. The Office of Information Security is hosting fun and informative events all week from January 27 - 31, 2025. From simple every day habits to fun contests, there are many ways to participate in Data Privacy Week - take action and learn how to protect yourself online.

Visit our Events & Resources page to learn more about Data Privacy Week.

For past news stories, please visit our Technology News Archive page.