Office of Human Resources

Interpreter Services for Faculty and Staff

INSTRUCCIONES para Servicios de Intérpretes (Español)

Step 1

If you need to call-in another person and they are NOT physically with you, you will need them merged into the call before you call the interpreter. 

The interpreter is unable to dial-out to other parties. 

Step 2
  • For Telephonic Language Interpreters - Call 1-888-895-7403
  • For ASL Video Interpreter -LAUNCH VIDEO SERVICE Access Code: 2020
  • Use Customer Code: RI 367149
  • Company name: Brandeis Occupational Health Services
Step 3

When the operator answers, provide: 

  • You're from Brandeis University
  • Your language preference
  • Your department
  • Business related purpose of call
Step 4

Now you will be connected to an interpreter. 

If an interpreter is not available to assisting other calls, you will be offered an alternative or can request a call back. The agent will explain how a call back works. 

Step 5
  • Speak in short sentences and allow time for pauses. 
  • For the best connection, use a land line to connect. 
  • Speak freely; all interpreters are sworn to confidentiality by the interpreter's Code of Ethics.

This service is for Brandeis Employees to conduct business related purposes only. Business purposed include: benefits and leaves, campus events and offering, discussion with manager, colleague or administrator, Health and Safety, Human Resources, Job postings and professional development, Public Safety, and Student Affairs.