How to Add Captions

To produce captions, we recommend you order closed captions through our preferred vendor Verbit.

You may also use automatic captioning; however, autocaptions are not always accurate and must be thoroughly edited for spelling and punctuation, as well as accuracy.

Ordering Closed Captions

Brandeis has a single contract with captioning services vendor Verbit to minimize costs. Verbit captions must also be reviewed for accuracy, but the editing required is minimal.

For more details or to set up a Verbit account, contact


Many common video platforms integrate directly with Verbit—meaning your finished captions can be added to your video automatically. 

Platforms integrated with Verbit include:

Note: You may also order captions without integrating your video accounts. Once your caption file is complete, you will need to manually upload it to your video platform.

Automatic Captions

Autocaptions (captions created by machine) require thorough review for accuracy, spelling and punctuation before any video is made live.


  • Adding new captions in YouTube
  • Edit or remove existing captions in YouTube
  • Download YouTube captions for use in other video players.
    1. Login on and locate your video.
    2. Click on "subtitles" in the left-hand navigation menu.
    3. In the new screen, click on the 3 dot menu'
    4. Click on Download file
      • Choose .vtt for Ensemble and most other video platforms.
      • Choose .srt for Facebook
      • If you need the .txt file, go to the caption editor in YouTube and click the 3 dot menu next to "edit timings" and choose "download". That option will download a .txt file.

The file that downloads can be uploaded to Ensemble, Facebook, Echo360, Premier, etc.


Adding a Caption File