In case of emergency

For on-campus emergencies, call 6-3333.

Public Safety will send an officer and the Brandeis Emergency Medical Corps (BEMCo) to assist you.

For off-campus emergencies, call 911.

Need help now? To reach the Crisis Text Line, a culturally sensitive emergency resource: Text START to 741-741 or call 1-800-273-TALK (8255).

Another emergency resource: Good Samaritans, 877-870-4673, call or text 24/7.


For emergency consultations after hours, call 781-736-3785 to reach our 24-hour answering service.

How to Reach Us

Making an Appointment

If you are interested in being seen at the PCC, please call 781-736-3730 or stop by during business hours to schedule an intake. Starting August 24, 2015, the PCC is open for appointments Monday-Friday, 8:30 am-4:30 pm. When you come for your intake session, please arrive 20 minutes in advance to complete registration paperwork. Bring your medical and psychiatric history with you, as well as a copy of your insurance card. At your intake appointment, you will meet with a clinician who will discuss your needs, and recommendations will be made for your treatment. All students who are interested in receiving medication through the PCC also need to be engaged in therapy and should follow the same process for scheduling an initial intake. If your need is urgent and you need to be seen before your scheduled intake, you may present for urgent care hours which are held Monday-Friday at 11am and 3pm. We ask that you also arrive 20 minutes early for urgent care hours to register.

If you are under 18 years of age, we need a parent’s permission to treat you.  Please have a parent fill out the Consent to Treat Form and fax it to the Counseling Center before your evaluation appointment.

Urgent Care

If your need is urgent, we offer Urgent Care Hours, Monday-Friday at 11am and 3pm.  Our urgent care hours are intended for students confronting serious mental illness, current or recent traumatic crises, and life-threatening circumstances.  The Urgent Care Assessment Form can be helpful to look at if you are trying to determine if you are needing urgent care. If your circumstances don’t warrant urgent care, but you are feeling that you could use an evaluation at the next available evaluation time, we can accommodate that. If you are not already a client at the PCC we need you to come about 20 minutes ahead of time to register if you come for Urgent Care.  Once you have your urgent care appointment, you will still need to come back for an intake appointment in order to receive recommendations about the type of services that will best meet your needs.

Regarding Medication

Our policy is that students receiving medication through the PCC need to be engaged in regular, ongoing therapy. Recommendations for the type and frequency of therapy are made following an initial intake at the PCC with one of our intake clinicians. We see therapy as primary and our psychiatry services as an additional support that may be beneficial for certain individuals once they are engaged in regular therapy. For students who are primarily requesting medication, we suggest finding a local psychiatrist and are happy to suggest names of local prescribers. If you have a strong relationship with a psychiatrist from home, we recommend that you consider continuing with that provider while here at Brandeis. If you are prescribed medication for ADHD and would like to have a psychiatrist at Brandeis prescribe, you will need to have an up-to-date neuropsychological assessment that has determined that you have ADHD. Please bring a copy of the test report to your intake appointment or have it faxed to the PCC.

We will be closed on the following dates:

Labor Day Monday, September 7, 2015
Rosh Hashanah Monday, September 14, 2015
Yom Kippur Wednesday, September 23, 2015
Columbus Day Monday, October 12, 2015
Thanksgiving Day Thursday, November 26, 2015
Thanksgiving Friday Friday, November 27, 2015
Christmas Eve Thursday, December 24, 2015
Christmas Day Friday, December 25, 2015
New Year's Day Friday, January 1, 2016
Martin Luther King Jr. Day Monday, January 18, 2016
President's Day Monday, February 15, 2016
Good Friday Friday, March 25, 2016
Patriot's Day Monday, April 18, 2016
Memorial Day Monday, May 30, 2016

The Center will be closed from 12/24/15 through 1/1/16.

Location and Mailing Address

The Psychological Counseling Center is located in Mailman House, next door to Public Safety.

Get directions to our office and the Brandeis campus.

Brandeis University
Psychological Counseling Center, MS 061
415 South Street
Waltham, MA 02453

(781) 736-3730 (non-urgent email)