Ask the Technology Help Desk

ITS gears and icons

We're here to help you. The Brandeis University Technology Help Desk offers faculty members, staff, and students support with these core services:

- B Connect | Brandeis Alumni Association online community
- Box | Cloud Storage
- BUSS | Payroll & employee information
- DUO | Two Factor Authentication
- Google apps  | GMail, Calendar, Drive and productivity applications
- LATTE | Online Learning
- Lists | Group Email Management
- MyHousing | Student Housing and Meal Plan selection
- SAGE | Class registration and grades
- Student Account Center | Student billing

- Wormhole (VPN) | Connect to campus services remotely 

If you have questions about a service not covered above, please send an email to and we’ll evaluate the request to determine how we may assist you.

Contact Us

Come see us at the Technology Help Desk on Level 1 of the Goldfarb Main Library.

Monday - Thursday: 9 a.m. - 9 p.m.
Friday: 9 a.m. - 6 p.m.
Saturday and Sunday: 1 p.m. - 5 p.m. 

Hours may be different on holidays or when classes are not in session. See the list of exceptions

Call us at 781-736-HELP (4357).

Email us at or use the button below to submit your question.

Submit a help request