Google Groups
Google Groups is a feature of Google Apps that makes it easy to communicate and collaborate with groups of people — such as project teams, departments, office locations and special-interest groups.
A Group is like a mailing list because it contains the email addresses of its members and a unique email address which allows you to:- Send email to group members.
- Invite group members to meetings.
- Share your content with group members, including Google documents, sites and calendars.
Managing Google Groups
There are several options available to customize and manage a Google Group. Group owners and managers can assign membership rights and subscription types, specify email delivery options, manage message archive settings, change the visual appearance of a Group, and export and share a Group's member list.
Create a Google Group
- Go to https://accounts.brandeis.edu.
- Click Request Access.
- Click Create New User.
- Fill out the username field, making sure to not include the -groups suffix since it's added automatically, then click Done.
- Ignore fields 2 and 3, then enter in a comment before clicking Submit Request. The comment could be as simple as "Google Group creation".
Access Your Google Group
You can access your Google group by specifying the Brandeis domain on Google groups's webpage.
You can also access your Google group by selecting groups from your email.
Invite or Add Members to a Group
Once your Google Group is created, you can invite members to join the Group or manually add members yourself.
Invite Members to Join a Group
- Click the Members link on the right-side of the Group's homepage, next to the gear icon.
- Select the green Manage tab.
- Select the blue Invite tab.
- Add one or more email addresses of members to be added to the group.
- Write an invitation message (required) to introduce the Group to new members.
- Click the Send invites button to send the invitations.
Manually Add Members to a Group
- Follow steps 1 through 3 from above.
- Select the Add Members Directly tab.
- Add the email addresses of the members to be added to the group.
- Write a welcome message (required) to introduce the group to new members.
- Select a default subscription setting for your group members. Members can customize this setting later from their own account.
- Click the Add button.
Manage Member Settings
Google Groups participants can be assigned one of the following roles:
- Member — Can read the archives and post messages.
- Manager — Can approve pending messages and members and change group settings.
- Owner — Can remove the Group in addition to managing all settings.
Group managers and owners control the Group's settings and memberships. They can add and invite new members, unsubscribe members, decide how the Group is accessed and determine if a Group is searchable within the Groups directory.
Differences Between an Owner and a Manager
The original Group owner is the person who created the Group, invited the first members and chose the Group's posting and access settings.
Once the owner selects a member to be a manager, both the owner and the manager can approve posts, invite new members, create managers and change the group's management settings. Only the owner, however, can create a co-owner, transfer ownership to another user or remove the group.
Message Moderation and Permissions
Google Groups allow Owners and Managers to turn on or turn off messaging moderating for their Group.
- Sign in to Google Groups.
- Click the name of a group.
- On the left, click Group Settings.
- Select your moderation option: Moderate all messages, Moderate messages from non-members, or No moderation.
- To review messages from new members, select New member posts are moderated.
- (Optional) To send a notification when a moderated message is rejected, for Rejected message notification, click On.
- (Optional) To send a message with the notification, check the box and write your default message in the text field.
- Click Save.
Prevent Posting from a Google Group
Google Groups allow Owners or Managers to stop members from posting messages to their Google Groups.
- Sign in to Google Groups.
- Click the name of a group.
- On the left, click Group Settings.
- Under General, go to Who can post and select a setting.
- (Optional) To specify who can see messages, under Who can view conversations, select a setting.
- Under Posting Policies, go to Who can post as a group and select a setting.
- Click Save Changes.
FAQs
Can I set up an auto reply for my Google Group?
Group Owners and Managers can set up auto replies for their groups. Auto replies are messages sent automatically when people email the group. These replies let senders know their messages have been received.
If message moderation is turned on, an auto reply is sent only after a message is approved.
- Sign in to Google Groups.
- Click the name of a group.
- On the left, go to Group settings, then select Email options.
- In the Auto replies section, check the box next to the reply that you want to enable, then enter your message. You can set up separate auto replies for internal member, external members, and non-members.
- Click Save Changes.
Why am I unable to add more than 50 people to my Google Group? Is there a limit?
Google Groups has a default limit of 50 users per group. If you need to include additional users in your group, please send an email to help@brandeis.edu with the name of your Group and the list of email addresses and the list of email addresses you would like added. An ITS staff member would be happy to help you with your request.
Can I invite anyone without a Brandeis email to join my group?
The owner or manager of a Brandeis Google Group must first enable the setting that allows external members to join. The setting is located within the Google Group's general setting.
I'm an external user; why am I unable to see the email conversation list from Google Groups?
This is part of the Google Groups design. External users can receive only those emails coming into and going out from the Google Group.
Why did Brandeis transition to Google Groups from Sympa Listserv?
Google Groups offers a more modern, reliable and secure platform for managing our email lists. Listserv lists sat on servers that had reached their "end of life" and were no longer supported by the vendor for critical security updates. Additionally, Listserv software was out of date and could no longer be used by most of our current browsers (Google Chrome, Internet Explorer and FireFox).
How did Brandeis manage the transition to Google Groups?
ITS created a Google Group for Listserv lists used since January 2019 on Oct. 18, 2022 — with the Owners, Editors and Members automatically added. Owners and Editors of newly created Google Groups were contacted by email regarding the transition. Older lists, not used since 2018, were not created in Google Groups. However, users had an additional 30-day grace period before the shut down of the servers on Nov. 18, 2022, in which to reference Listserv lists.
Additionally, the Brandeis community was kept informed regarding the transition through multiple InBriefs and on the ITS website.
Is it still possible to access a Listserv list?
Unfortunately, Listserv lists are no longer accessible because the Sympa Listserv servers shut down on Nov. 18, 2022. The shutdown of the Listserv lists and servers was part of the planned transition to Google Groups previously communicated to the Brandeis community. Although Listserv lists are no longer available, you can create an email list using Google Groups — a more modern and secure platform for mailing lists.
Resources
Manage Group Settings (Google support article)
Support
For assistance with creating a new Google Group, please contact the Help Desk at help@brandeis.edu or 781-736-4357.
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