Information Technology Services

Technology Starters

Here are some technology reminders to help get you started for the semester! During move-in, look for tables outside Massel and North Quad dorms for easy access to in-person technology help. 

Please also refer to back-to-school technology checklist and security best practices.

Using Your Brandeis Account 

Your Brandeis account is your gateway to the Brandeis University Network, resources, and applications supported by Brandeis. 

Bookmark login.brandeis.edu on your preferred browser for easy access to Brandeis services.

Managing DUO

To manage your DUO account, go to duo.brandeis.edu. Here you can add new devices or change your authentication preferences.

You can re-activate DUO by visiting duo.brandeis.edu or by contacting the Help Desk at 781-736-4357, help@brandeis.edu, or visiting the Help Desk at the InfoCommons in the Goldfarb Library, Floor 1.

Technology Equipment for On-Campus Living

Any device that is not a computer, smartphone, or tablet must be connected to the brandeis_open network once you are on campus and must be registered at https://netreg.brandeis.edu.

Printers and Copiers

Printers are available for student use throughout campus. Brandeis ITS recently installed upgraded student printing devices.  The new color printers will require new students users to add print queues on their Apple, Windows and personal devices. Students who have previously used campus printers should update to the new print queues. Please refer to the printer instructions for adding or updating print queues.

Additional information is available on the Brandeis Library website.

Brandeis Sponsored Software

Your Brandies account gives you access to a wide array of student software. Most of this software is available from the school software hub, Onthehub, at brandeis.onthehub.com. 

Securing your Technology

What is Cybersecurity?

Cybersecurity protects computer systems, networks, and data from hackers, viruses, and illegal access and includes

  • Protection of sensitive data;
  • Safeguarding of computer systems, networks, and data from hacking, malware, and unauthorized access;
  • Implementation of measures that ensure confidentiality, integrity, and availability.

Protect Yourself from Phishing Scams 

  • Play hard to get. If you don't recognize the sender, don't act or click.
  • Think before you act. Ignore the sense of urgency. Take a second to think before you click. If it feels “phishy”, call the sender or customer service instead of clicking.
  • Protect your personal information. The more information you put on Facebook or Twitter, the easier for a phishing email to look legitimate.
  • Be wary of hyperlinks. Hover over hyperlinks to make sure they go where they say they do. If you're unsure, type the URL into your browser.
  • Shake up passwords. Use your longest password, and never use the same password twice. Password managers like LastPass can help with this.
  • Always report suspicious emails: phishing@brandeis.edu

A Long Password is a Strong Password!

A strong password is one of the most important steps you can take to protect your data. 

What makes a good password?
  1. Long – Use a sentence or passphrase
  2. Strong – Choose from multiple character sets (letters, numbers, symbols)
  3. Unique – Create different passwords for your accounts
  4. Consider using a Password Manager
  5. Example: ThisisMyl0ngStrong&UniqueP@ssword

University Resources

Help and Support

Remember, we're here to help! If you have additional questions, please contact the Technology Help Desk at help@brandeis.edu or 781-736-4357. You can also visit Help Desk in person in the InfoCommons of the Goldfarb Library, Floor 1. 

Please report all suspicious activity to security@brandeis.edu