VPN (Virtual Private Network)

Overview

Virtual Private Network (VPN) is a remote access technology that allows you to securely access and connect to systems and services on the Brandeis network when you are off campus. It enables you to connect to resources as if you were on campus, making access to restricted services possible. With VPN, you can connect to a department network drive, file shares (files.brandeis.edu), UNet filespace, browse websites that are restricted to campus, or connect to your office computer from home (i.e., remote desktop connection). All communication using VPN is securely encrypted between your computer off campus and the VPN gateway at Brandeis.

Getting Started

Pulse Secure is the software that Brandeis uses for the virtual private network (VPN). VPN at Brandeis was formerly known as 'wormhole'. Select your operating system to view how-to instructions for your computer including installation, configuration and connecting to the VPN service.

Windows       Mac

When to use VPN

VPN is required to access the following technology resources:

You do not need to use VPN (Pulse Secure) to access web-based Brandeis resources and services such as GSuite (Mail, Calendar, Drive), Slack, Zoom, Box, Workday or brandeis.edu web pages.

Support

If you have any questions or issues installing or using VPN (Pulse Secure), please contact the Technology Help Desk at help@brandeis.edu or 781-736-HELP.

Pulse Secure is supported on Windows and Mac operating systems.

Hard and soft bandwidth limits are in place, excessive use of bandwidth can have a detrimental effect on the performance of the system and ITS reserves the right to terminate connections if deemed necessary.

FAQs