Information Technology Services

Help Desk Support Hours

Update: The Technology Help Desk offers walk-in and virtual support. For support, email help@brandeis.edu or call 781-736-4357.

Fall Semester: August 31, 2023 - December 20, 2023

Monday-Thursday: 8:00 AM to 7:00 PM 

Fridays: 8:00 AM to 6:00 PM

Saturday and Sundays: 1:00 PM to 5:00 PM

Exceptions:
  • The Help Desk will be closed for Live Training Saturday, September 2nd, and Sunday, September 3rd
  • The Help Desk will be closed Monday, September 4th for Labor Day
  • The Help Desk will be closed on Friday, September 15th for Rosh Hashana 
  • The Help Desk will be closed  Monday, September 25th for Yom Kippur
  • The Help Desk will be closed from November 23rd through 26th in observance of Thanksgiving

 

Virtual/ Remote Support or Onsite/In-person Support
(Goldfarb, Level 1) 
Weekdays:
Monday through Thursday
Friday
 

                                 8:00 a.m. - 7:00 p.m.

                                 8:00 a.m. - 6:00 p.m.
Weekends:
Saturday and Sunday

                                 1:00 p.m. - 5:00 p.m.

 

Please note that support hours vary when classes are not in session and during university holidays.