Help Desk Support Hours
Update: The Technology Help Desk offers walk-in and virtual support. For support, email firstname.lastname@example.org or call 781-736-4357.
Fall Semester: August 31, 2023 - December 20, 2023
Monday-Thursday: 8:00 AM to 7:00 PM
Fridays: 8:00 AM to 6:00 PM
Saturday and Sundays: 1:00 PM to 5:00 PMExceptions:
- The Help Desk will be closed for Live Training Saturday, September 2nd, and Sunday, September 3rd
- The Help Desk will be closed Monday, September 4th for Labor Day
- The Help Desk will be closed on Friday, September 15th for Rosh Hashana
- The Help Desk will be closed Monday, September 25th for Yom Kippur
- The Help Desk will be closed from November 23rd through 26th in observance of Thanksgiving
Virtual/ Remote Support or Onsite/In-person Support
(Goldfarb, Level 1)
Monday through Thursday
8:00 a.m. - 7:00 p.m.
8:00 a.m. - 6:00 p.m.
Saturday and Sunday
1:00 p.m. - 5:00 p.m.
Please note that support hours vary when classes are not in session and during university holidays.
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