Help Desk Support Hours
Update: The Technology Help Desk offers walk-in and virtual support. For support, visit the Brandeis Service Portal, email help@brandeis.edu or call 781-736-4357.
Spring 2024 Schedule
The Technology Help Desk is open for support for all technology-related issues at the following times:- Monday - Thursday, 9:00 a.m. - 5:00 p.m.; walk-up and remote support via the Brandeis Service Portal, help@brandeis.edu, or 781-736-4357 (6-HELP).
- Friday - 9:00 a.m. - 5:00 p.m.; remote support only via the Brandeis Service Portal, help@brandeis.edu, or 781-736-4357 (6-HELP).
- Saturday and Sunday; closed.
- From April 22 - April 26, the Help Desk will be remote and via phone as the physical Help Desk will be closed for walkup support. Normal support hours will resume on April 29.
Virtual/ Remote Support or Onsite/In-person Support
(Goldfarb, Level 1) |
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---|---|---|
Weekdays:
Monday through Thursday
onsite/in-person and virtual/remote
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9:00 a.m. - 5:00 p.m.
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Friday: virtual/remote
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9:00 a.m. - 5:00 p.m. |
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Weekends:
Saturday and Sunday
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Closed |
Please note that support hours vary when classes are not in session and during university holidays.
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