Spring 2021 Help Desk Support
Technology Help Desk staff will be available as follows:
- Virtually: Call 781-736-4357 (6-HELP) or email firstname.lastname@example.org
Monday - Friday: 8:00 a.m. - 5:00 p.m. EDT
- In-person: By appointment only, on-campus
Monday - Friday: 9:00 a.m. - 5:00 p.m. EDT
- Step 1: All technology-related support or computer hardware repair requests will start with a virtual consultation based on inquiries submitted via email (email@example.com) or telephone (781-736-HELP)
- Step 2: If the technology issue can not be resolved through remote methods, Help Desk staff will direct you to schedule a 30-minute in-person appointment with a Help Desk staff member.