Help Desk Support Hours
Update: The Technology Help Desk will now be offering walk-in support. Masks are required for all. The team of specialists is still available for virtual support. For support, email help@brandeis.edu or call 781-736-4357.
Summer Term 2022 Schedule
Summer hours begin Wednesday, May 18 and end Tuesday, August 23.
Please note that support hours vary when classes are not in session and during university holidays. See Summer 2022 Exceptions.
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The Technology Help Desk will be on modified schedule on the following day(s) when classes are not in session and during university holidays.
Tuesday, May 17th, 8:00 am-5:00 pm
Friday, May 27th, 8:30 am - 2:00 pm
- Closed-
Memorial Day: Monday, May 30
Juneteenth: Monday, June 20
Independence Day: Monday, July 4
Labor Day: Monday, Sept. 5
Rosh Hashanah: Monday, Sept. 26
Yom Kippur: Wednesday, Oct. 5
Thanksgiving Day: Thursday, Nov. 24
Thanksgiving Friday: Friday, Nov. 25
Christmas Day: Monday, Dec. 26
The Technology Help Desk is committed to providing high-level technology support and service to the Brandeis community this fall while adhering to the following guidelines to ensure the safety of both the team and to you. During an in-person appointment with the Help Desk, community members are asked to also contribute to the safety guidelines.
Safety Equipment
Physical Distancing and Capacity
- Physical distancing means keeping space between yourself and other people. Physical distancing from others is the best way to reduce the spread of COVID-19.
- There is a limit of 3 clients at one time.
Handwashing
- Wash hands frequently with soap and water for at least 20 seconds.
- If soap is not available, use an alcohol-based hand sanitizer (at least 60% alcohol). Rub hands until sanitizer has completely dried.