Information Technology Services

Duo Multi-Factor Authentication

Brandeis requires authentication using the Duo service. Multi-factor authentication (MFA) using Duo serves as an extra layer of security designed to prevent unauthorized access to your account and personal information. MFA protects your Brandeis account by requiring two forms of authentication to verify your identity when logging into Brandeis services:

• Something you know: Your Brandeis username and password
• Something you have: A physical device (such as a mobile phone or tablet)
  
  You will also need to install the Duo mobile app on your device. If you are unable to install the Duo app, or if you are a new user and you require a different option, please contact the Technology Help Desk. 

New Users

Video instructions to set-up and use the Duo mobile app:

You can find additional information on setting up the app on the official Duo website. To log in, select from this list of Brandeis services.   

Existing Users

For more information on DUO at Brandeis, and for a list of all currently supported DUO device options, please see the FAQ page here (login may be required).

Support

If you have any questions or issues Duo Authentication, please visit the Brandeis Service Portal or contact the Technology Help Desk at help@brandeis.edu or 781-736-HELP.